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Vishwanath C Location
Bengaluru, KA, IN
Vishwanath C Work
Head - Customer Service, Xiaomi India Technology Pvt Ltd @ (June 2015 - Present)
Call Centre Set-up and Customer Servicing and Vendor Management and Project Coordination and Management @ STAR CJ Network India Pvt Ltd - Premium Home Shopping Channel (July 2010 - June 2015)
Manager-Operations (Mumbai) @ (July 2009 - June 2010)
Manager-Operations (Bangalore) @ (April 2009 - June 2009)
Assistant Manager (Bangalore) @ (January 2007 - April 2009)
Assistant Manager (Coimbatore) Apr’05–Dec’06 @ (April 2003 - December 2006)
Vishwanath C Education
Bangalore University
Computer Science
1999-2003
Vishwanath C Skills
Pricing and Contract Negotiation
Customer Care / Contact Centre Management
Customer Experience
Project Planning
Supply Chain Management
Performance Management
Team Management
Telecom Infrastructure
SMS Solution
Process redesigning
Customer Lifecycle Management and Analytics
Vendor Management
Vendor Relationship Management
IVR / Project Management
Strategic & Tactical Planning
Process Design & Management
Client Relationship Management
Call Centre Transition Set-up & Management
People Management
P&L Management
CRM
Customer Satisfaction
Business Strategy
Business Analysis
BPO
Call Centers
Customer Service
Service Delivery
Telecommunications
Business Development
Data Analysis
Business Process Outsourcing (BPO)
Contact Centers
Customer Relationship Management (CRM)
Project Management
Call Centre Transition Set Up and Management
Microsoft Word
Customer Relationship Management Crm
Customer Care
Strategic and Tactical Planning
Process Design and Management
Business Process Outsourcing Bpo
IVR
Contact Centre Management
Vishwanath C Summary
Vishwanath C, based in Bengaluru, KA, IN, is currently a Head - Customer Service, Xiaomi India Technology Pvt Ltd at Xiaomi India. Vishwanath C brings experience from previous roles at STAR CJ Network India Pvt Ltd - Premium Home Shopping Channel and Aegis Limited. Vishwanath C holds a 1999 - 2003 Computer Science @ Bangalore University. With a robust skill set that includes Pricing and Contract Negotiation, Customer Care / Contact Centre Management, Customer Experience, Project Planning, Supply Chain Management and more. Vishwanath C has 1 emails and 2 mobile phone numbers on RocketReach.
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