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Virginia Bloom Location
Chicago, IL, US
Virginia Bloom Work
Director of Customer Experience @ (September 2025 - Present)
Manager of Customer Experience @ (June 2023 - September 2025)
Manager of Customer Success @ (February 2023 - June 2023)
Sr. Customer Success Manager @ (July 2021 - February 2023)
Member @ (May 2023 - Present)
Anti-Racism Advisory Board Member @ (May 2021 - May 2024)
Account Manager @ (November 2017 - July 2021)
On-Site Client Facilitator @ (May 2012 - November 2017)
Claims Representative @ (June 2010 - May 2012)
Substitute Teacker - Pre-K through 12th Grade @ St. Clair County (IL) (November 2008 - May 2010)
Intern @ U.S. House of Representatives (January 2009 - January 2009)
Graduate Student - M.A in Diplomacy @ (May 2007 - September 2008)
Personal Tutor @ English as a Second Language (May 2008 - August 2008)
Applicant Coordinator @ (October 2006 - February 2007)
Research Assistant - Arms Control, Disarmament and International Studies (ACDIS) Department @ University of Illinois at Urbana-Champaign (January 2005 - June 2005)
Personal Assistant and Marketing Intern and Reception @ PrimeStar Mortgage (May 2004 - August 2004)
Virginia Bloom Education
University of Nottingham
Master's Degree (International Relations/Diplomacy)
2007-2008
University of Illinois Urbana-Champaign
Bachelor's Degree (International Relations)
2001-2006
Virginia Bloom Skills
Account Management
Analytical Skills
Anthropic Claude
Artificial Intelligence (AI)
Break-even Analysis
Business Acumen
Business Development
Business Process Improvement
Business Strategy
Business-to-Business (B2B)
Change Management
Claim
Claims Management
Claude Skills
Client Liaison
Client Services
Collaborative Leadership
Communication
Conference Speaking
Creative Problem Solving
Cross-functional Collaborations
Cross-functional Team Leadership
Customer Experience
Customer Experience Design
Customer Experience Management
Customer Journey Mapping
Customer Retention
Customer Segmentation Strategy
Customer Service
Customer Success
Data Analysis
Digital Strategy
Diplomacy
Disability Insurance
Executive Leadership
Executive-level Communication
Government
Insurance
International Relations
Interviewing
Leadership
Management
Margin Analysis
Mentoring
Microsoft Outlook
Non-profit Administration
Non-profit Leadership
Non-profit Volunteering
Operational Efficiency
Partner Relationship Management
Personal Development
Policy
Predictive Analytics
Presentations
Process Design
Processes Development
Project Management
Public Policy
Public Speaking
Research
Revenue & Profit Growth
Revenue Analysis
Revenue Management
Risk Management
Software as a Service (SaaS)
Stakeholder Management
Start-ups
Strategic Communications
Strategic Leadership
Strategic Planning
Strategic Thinking
Team Building
Team Development
Team Leadership
Team Management
Team Motivation
Training
Voice of the Customer
Volunteer Management
Volunteering
Workers Compensation
Virginia Bloom Summary
Virginia Bloom, based in Chicago, IL, US, is currently a Director of Customer Experience at Aclaimant. Virginia Bloom brings experience from previous roles at Aclaimant and Success in Black. Virginia Bloom holds a 2007 - 2008 Master's Degree in International Relations/Diplomacy @ University of Nottingham. With a robust skill set that includes Account Management, Analytical Skills, Anthropic Claude, Artificial Intelligence (AI), Break-even Analysis and more. Virginia Bloom has 5 emails and 2 mobile phone numbers on RocketReach.
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