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Vipin Arora Location
New Delhi, DL, IN
Vipin Arora Work
VP Cloud, Infrastructure and SOC @ (August 2024 - Present)
Information Technology Business Consultant @ (May 2024 - August 2024)
Vice President and Head of Global Account Delivery @ (November 2021 - March 2024)
Client Partner IT Services @ (July 2018 - December 2021)
Director, IBM @ (May 2016 - July 2018)
Hyderabad Location Leader, Global Technology Services @ (May 2014 - May 2016)
Hyderabad Location Leader for Service Desk for Global Commercial Clients @ (April 2012 - April 2014)
Leader of IT Transition, Solution Delivery, Project Management For India and Manila locations @ (December 2004 - April 2012)
Manager IT Projects, Operations @ Equinox (May 2004 - November 2004)
Assistant Manager @ GE (GECIS) (April 2001 - April 2004)
Network Operation Centre Leader @ (January 2000 - January 2001)
Network Server Administrator @ (January 1999 - January 2000)
Senior Customer Support Engineer @ (January 1997 - January 1999)
Vipin Arora Education
Delhi University
Bachelor of Commerce - BCom (Accounting and Business/Management)
1993-1996
Vipin Arora Skills
Account Management
Analytical Skills
BPO
Business Analysis
Business Case Preparation
Business Continuity
Business Development
Business Planning
Business Process
Business Process Improvement
Business Strategy
Business Transformation
Business Transformation Programmes
Client Partnering
Cloud Management
Contact Centers
Contract Management
Contract Negotiation
Cross-functional Team Leadership
Customer Experience
Customer Relationship Management (CRM)
Customer Satisfaction (CSAT)
Delivery excellence
Digital Transformation
Global Client Management
Global Delivery
IT Enabled Business Transformation
IT Operations
IT Service Management
IT Strategy
ITIL
Information Technology
Leadership
Managed Services
Management
Mergers & Acquisitions (M&A)
New Business Development
Operations Management
Outsourcing
Outsourcing Management
P&L Management
P&L Results
Process Improvement
Program Management
Programme Delivery
Project Management
Service Delivery
ServiceNow
Team Management
Technology Enabled Business Transformation
Transition Management
Vendor Management
Vipin Arora Summary
Vipin Arora, based in New Delhi, DL, IN, is currently a VP Cloud, Infrastructure and SOC at Incedo Inc.. Vipin Arora brings experience from previous roles at Confidential, Kyndryl and IBM. Vipin Arora holds a 1993 - 1996 Bachelor of Commerce - BCom in Accounting and Business/Management @ Delhi University. With a robust skill set that includes Account Management, Analytical Skills, BPO, Business Analysis, Business Case Preparation and more. Vipin Arora has 1 emails and 4 mobile phone numbers on RocketReach.
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