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Violet Li Location
Foshan, Guangdong Province, CN
Violet Li Work
Director, Customer Service and Sales Operation @ (March 2016 - Present)
Director, Customer Service Centre @ OSRAM China Ligting Ltd (October 2010 - February 2016)
Sr. Manager, Customer Service and Sales Administration @ (October 2004 - September 2010)
Customer Service Manager and Assistant to VP S and M @ (March 2000 - September 2004)
Key Account and Internal Sales Supervisor @ (July 1997 - August 1999)
Internal Sales Supervisor @ (December 1995 - June 1997)
Duty Manager @ Foshan Artkins Hotel (December 1994 - November 1995)
Front Desk Supervisor @ Foshan Electronic Hotel (July 1993 - November 1994)
Violet Li Education
Cornell University - Johnson Graduate School of Management
(Business Management)
2012-2012
Hongkong Open University
Master's Degree (Business Administration and Management, General)
2001-2003
Hengyang Normal University
(Education of English)
1991-1993
Violet Li Skills
Customer Service Management
Sales Back Office Support
Process Mangement
Project Management
CRM
Call Centre Management
Customer Satisfaction Management
Customer Complaint & Claim Management
Order Management
E-Businesss
SAP R/3 SD
Key Account Support
Electronics
Cross-functional Team Leadership
Product Management
Product Marketing
Six Sigma
Sales Management
Product Development
New Business Development
Sales Operations
Customer Complaint And Claim Management
E Businesss
Account Management
Business Development
Microsoft Word
Cross Functional Team Leadership
Business Strategy
Violet Li Summary
Violet Li, based in Foshan, Guangdong Province, CN, is currently a Director, Customer Service and Sales Operation at OSRAM Lighting Solution APAC. Violet Li brings experience from previous roles at OSRAM China Ligting Ltd and OSRAM China Lighting Ltd. Violet Li holds a 2012 - 2012 Cornell University - Johnson Graduate School of Management. With a robust skill set that includes Customer Service Management, Sales Back Office Support, Process Mangement, Project Management, CRM and more. Violet Li has 3 emails on RocketReach.
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