Vincent Raynal Email
Responsable de compte Service Desk @ CeRFI SA
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Vincent Raynal Location
- Geneva, Switzerland
Vincent Raynal Work
- 2021 -now Responsable de compte Service Desk @
- 2015 -now Consultant Service Desk @
- 2011 -2021 Responsable d'équipe d'assistance au Centre de Service - OCSIN and État de Genève @
- 2011 -2011 Chargé de support en informatique @
- 2008 -2011 ServiceDesk Manager, Sales and Marketing @
- 2000 -2011 Helpdesk Manager @
- 1997 -2001 Formateur - Informaticien de Gestion @ Algol D.é.f.i. Sarl
- 1996 -1997 Technico-Commercial - Webmaster @ Psilog Sarl
Vincent Raynal Education
- MCJS Sarl
Formation IA : Applications métier (Niveau 2) (Artificial Intelligence)
2025-2025 - ITIL® (Axelios) via CeRFI
ITIL® 4 Foundation ; ITIL® V3 : Foundation ; ST ; SO ; SD ; CSI
2012-2016 - Université de droit, d'économie et des sciences d'Aix-Marseille
Diplôme d'Etudes Universitaires Scientifiques et Techniques (D.E.U.S.T. Immotique, Gestion Technique du Bâtiment)
1993-1994 - Université de Provence (Aix-Marseille I)
Brevet de Technicien Supérieur (B.T.S. Domotique)
1991-1993 - Lycée des Glières
BAC D (Mathématiques et Sciences de la Nature)
1988-1991
Vincent Raynal Skills
- IT Strategy
- Management services IT
- Help Desk Support
- Management IT
- ITIL
- Gestion Des Incidents
- It Process Management
- ITIL Process
- Service Desk Management
- Incident Management
- Itil Service Operation
- Team Management
- Itil Service Operation Certified
- Services d'Assistance
- IT Operations
- Centre d'Assistance
- Change Management
- Centre De Services
- Sla
- Service Level Agreement
- Management
- Formation
- Itil Process and Implementation
- Outsourcing
- Integration
- IT Management
- IT Service Management
Vincent Raynal Summary
- Vincent Raynal, based in Geneva, Switzerland, is currently a Responsable de compte Service Desk at CeRFI SA. Vincent Raynal brings experience from previous roles at CeRFI SA and GBO S.A.. Vincent Raynal holds a 2025 - 2025 Formation IA : Applications métier (Niveau 2) in Artificial Intelligence @ MCJS Sarl. With a robust skill set that includes IT Strategy, Management services IT, Help Desk Support, Management IT, ITIL and more. Vincent Raynal has 1 emails on RocketReach.
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