Vincent Lichaa Email & Phone Number
Vice President Customer Experience @ Otodata Inc.
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Vincent Lichaa Location
- Dollard-Des Ormeaux, QC, CA
Vincent Lichaa Work
- 2024 -now Vice President Customer Experience @
- 2022 -2024 Director Of Customer Service @
- 2014 -2022 Customer Service Manager @
- 2014 -2014 Senior Operations Manager @ Sears Canada
- 2012 -2014 Service Manager @ Sears Canada
- 2008 -2012 Manager @
- 1998 -2008 Team Leader @
- 1995 -1998 CSR @
Vincent Lichaa Skills
- Call Center
- Customer Experience
- Telecommunications
- Customer Satisfaction
- Team Leadership
- IVR
- Team Management
- Coaching
- Workforce Management
- Customer Retention
- Contact Centers
- Sales Management
- B2B
- Customer Service
- Performance Management
- Account Management
- Change Management
- Avaya
- Microsoft Office
- Team Building
- Loyalty Programs
- Call Centers
- CRM
- Leadership
- Project Planning
- Management
- Teamwork
- Process Improvement
- Forecasting
- Sales Operations
- Cross-functional Team Leadership
- Operations Management
- Vendor Management
- Business Analysis
- Outsourcing
- Recruiting
- Training
- Business Process Improvement
- Employee Training
- PowerPoint
- Cross Functional Team Leadership
- Microsoft Excel
Vincent Lichaa Summary
- Vincent Lichaa, based in Dollard-Des Ormeaux, QC, CA, is currently a Vice President Customer Experience at Otodata Inc.. Vincent Lichaa brings experience from previous roles at Otodata Inc., TotalEnergies and Sears Canada. With a robust skill set that includes Call Center, Customer Experience, Telecommunications, Customer Satisfaction, Team Leadership and more. Vincent Lichaa has 2 emails and 1 mobile phone numbers on RocketReach.
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