Vincent Guan Email
Technology Manager 1 @ Sky Resources Group
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Vincent Guan Location
- Bukit Mertajam, MY
Vincent Guan Work
- Technology Manager 1 @ (April 2026 - Present)
- IT Manager @ (June 2022 - April 2026)
- IT Manager @ (December 2021 - June 2022)
- Information Technology Manager @ (December 2021 - June 2022)
- IT Assistant Manager @ (July 2019 - December 2021)
- Head Of Information Technology Department @ (September 2018 - June 2019)
- IT Infra Lead @ Inari Technology Sdn Bhd (June 2015 - August 2018)
- Customer Service Coordinator @ Inari Technology Sdn Bhd (June 2015 - July 2018)
- Service Manager @ (June 2011 - June 2015)
- Information Technology Support Specialist @ (November 2010 - May 2011)
- Analyst Programmer - Production System Support @ (March 2010 - November 2010)
- Software Engineer @ (March 2010 - November 2010)
- Global Service Desk Analyst @ PMC-Sierra International (September 2009 - February 2010)
- Global Service Desk Engineer @ (August 2008 - July 2009)
- Case Management Specialist @ (December 2006 - May 2008)
- Technical Support Specialist @ (January 2004 - December 2006)
Vincent Guan Education
- Swinburne University of Technology
Bachelor's Degree (Multimedia)
2002-2003 - TAFE NSW
Diploma (PC & Network Support)
2000-2001 - INTI
Diploma of Information Technology (PC & Network Support)
Vincent Guan Skills
- Technology Trends
- Problem Solving
- Systems Management
- Ticketing Systems
- Service Levels
- Operations Support
- Outsourcing Management
- Service Management
- Customer Service
- Difficult People
- IT Operations Management
- Cost Management
- Service Desk
- Technical Support
- CRM
- Training
- Troubleshooting
- Team Leadership
- Active Directory
- Management
- IT Service Management
- Team Management
- Service Delivery
- System Administration
- Incident Management
- Microsoft Office
- Office 365
- Administration
- Application Management
- Artificial Intelligence (AI)
- Budgeting
- Business Continuity
- Closed-Circuit Television (CCTV)
- Coaching
- Computing
- Critical Thinking
- Customer Satisfaction
- Cybersecurity
- Data Centers
- Disaster Recovery
- Enterprise Resource Planning (ERP)
- HIS Implementation
- IT Project & Program Management
- IT Strategy
- Infrastructure Management
- Inventory Management
- Microsoft 365
- Microsoft Power Apps
- Microsoft Teams
- Operations Management
- Performance Reviews
- Phone Etiquette
- Production Support
- Soft Skills
- Strategic Planning
- Supplier Relationship Management
- Talent Development
- VMware
- Vendor Management
Vincent Guan Summary
- Vincent Guan, based in Bukit Mertajam, MY, is currently a Technology Manager 1 at Sky Resources Group. Vincent Guan brings experience from previous roles at RGB International, SUSTIO SDN BHD and BAGAN SPECIALIST CENTRE SDN BHD. Vincent Guan holds a 2002 - 2003 Bachelor's Degree in Multimedia @ Swinburne University of Technology. With a robust skill set that includes Technology Trends, Problem Solving, Systems Management, Ticketing Systems, Service Levels and more. Vincent Guan has 2 emails on RocketReach.
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