2017 -2022 Vice President of Customer Care Operations @
2016 -2017 Vice President Customer Care Ops @
2015 -2016 Vice President of Provider Service @
2011 -2015 Vice President, Pharmacy Customer Care and Sales Operations @
2002 -2011 National Director of Customer Care @
2000 -2002 Director of Customer Service @ Trigon Blue Cross Blue Shield
1999 -2000 Senior Manager of Collections @
Vince Jackson Education
Nova Southeastern University
MBA (Business)
1992-1993
Florida Memorial University
BS (Accounting)
1986-1989
Vince Jackson Skills
Management
Leadership
Recruiting
Training
Strategy
Budgets
Customer Satisfaction
Analysis
Sales
Negotiation
Sales Operations
Vendor Management
Strategic Planning
Team Building
Change Management
Cross-functional Team Leadership
Business Analysis
Customer Service
Project Management
Call Center
Program Management
Contract Negotiation
Contact Centers
Budgeting
Business Process Improvement
Cross Functional Team Leadership
Call Centers
Data Analysis
CRM
Account Management
Coaching
Employee Engagement
Vince Jackson Summary
Vince Jackson, based in Baton Rouge, LA, US, is currently a Vice President of Clinical Operations at Neighborhood Health Plan of Rhode Island. Vince Jackson brings experience from previous roles at Change Healthcare, Blue Cross and Blue Shield of Louisiana, Angie's List and Unitedhealth Group. Vince Jackson holds a 1992 - 1993 MBA in Business @ Nova Southeastern University. With a robust skill set that includes Management, Leadership, Recruiting, Training, Strategy and more. Vince Jackson has 3 emails and 6 mobile phone numbers on RocketReach.
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