Vince C. Email & Phone Number
Head of Strategy and Operations @ RAVL
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Vince C. Location
- Toronto, ON, CA
Vince C. Work
- 2024 -now Head of Strategy and Operations @
- 2022 -2024 Career Break @ Freelance
- 2020 -2022 AVP - Technology Strategy, Planning and Operations @
- 2018 -2020 Director - Digital Business Effectiveness @
- 2014 -2017 Senior Manager - CX Business Planning @
- 2014 -2014 Manager - CX Business Planning @
- 2013 -2014 GTM Portfolio Manager - Customer Care PMO @
- 2012 -2013 Operations Program Manager - Customer Care PMO @
- 2011 -2012 Technical Project Lead - Learning Systems Development @
- 2011 -2011 Senior Implementation Analyst - Operational Content and Communications @
- 2009 -2011 Frontline Team Manager - Consumer Customer Care for Wireless Service and Retention @
- 2006 -2009 Team Lead - Workforce Administration, Talent Management, HR and Payroll Services @
- 2003 -2006 Team Lead - Retirement Plan Services @
- 2002 -2003 Insurance Agent and Securities Broker @
- 2002 -2003 Software Developer - Enterprise Performance Testing @
- 2001 -2002 Software Developer - Wireless Messaging Gateway Applications @ RedKnee Inc.
- 2000 -2001 Quality Analyst - Video Networking Integration @
- 2000 -2001 Quality Analyst - Video Networking Integration @
- 1999 -2000 Network Analyst @
Vince C. Education
- University of Toronto
School of Continuing Studies (Program & Portfolio Management)
- University of Waterloo
Bachelor of Mathematics (Computer Sciences -w- Digital Engineering Electives)
- Timmins High and Vocational School
Ontario Scholar (Recipient, Timmins Chinese Community Scholarship - June 1997)
Vince C. Skills
- Benefits Management
- Planning
- Issue Management
- Change Management
- Talent Management
- Agile Methodologies
- Customer Relations
- Customer Service
- Annual Planning
- Strategic Planning
- Conflict Resolution
- Team Building
- Process Improvement
- Call Center
- Business Analysis
- C Level Executive Support
- Net Promoter Score
- Digital Transformation
- Internal Communications
- Performance Management
- Recruiting
- Project Management
- Microsoft Word
- Operating Budgets
- Business Process Improvement
- Software Development
- Customer Experience
- Open Communicator
- Risk Management
- Requirements Analysis
- Financial Services
- Leadership
- Quality Assurance
- Portfolio Management
- Project Planning
- Cross Functional Team Leadership
- Visio
- Thought Leadership
- Coaching
- PMO
- Customer Satisfaction
- Business Planning
- People Management
- Vendor Management
- Business Analytics
- Team Leadership
- Wireless
- Sales
- Learning Management Systems
- Executive and Board Presentations
- Program Management
- Mentoring
- Enterprise Software
- Social Media Marketing
- XML
- Project Governance
- Management
- Telecommunications
- C Level Presentations
- Microsoft Excel
- Problem Solving
- SQL
- Customer Retention
- Call Centers
- JavaScript
Vince C. Summary
- Vince C., based in Toronto, ON, CA, is currently a Head of Strategy and Operations at RAVL. Vince C. brings experience from previous roles at Freelance, Definity Financial and Rogers Communications. Vince C. holds a School of Continuing Studies in Program & Portfolio Management @ University of Toronto. With a robust skill set that includes Benefits Management, Planning, Issue Management, Change Management, Talent Management and more. Vince C. has 1 emails and 2 mobile phone numbers on RocketReach.
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