2005 -2008 Manager Customer Service Delivery, Credit Card @
2000 -2005 Customer Service and Finance @
Vinay Sood Education
Symbiosis institute of Management Studies
Master of Business Administration (M.B.A.) (Finance, General)
2002-2004
Delhi University
B.Com Hons (Commerce)
1997-2000
Project Management Institute
PMP (Project Management)
Vinay Sood Skills
Mobile Payments
Retail Banking
Business Process Outsourcing
Client Services
Business Process Improvement
Lean Six Sigma
Customer Services (inbound/ outbound/ retention/ back office )
Call Center Management
Business Operations Management
Project Management
Continuous Improvement
Process re-engineering
Vendor Relations
Vendor Management
Quality Assurance
Change Management
Operation Strategy
Process Audits & Internal Controls
Relationship & People Management
Training & Development
Team Leadership
Start-ups
Relationship And People Management
Banking
Training and Development
Start Ups
Process Re Engineering
Customer Services Inbound/ Outbound/ Retention/ Back Office
Financial Analysis
Process Audits And Internal Controls
Customer Services
Vinay Sood Summary
Vinay Sood, based in Gurugram, HR, IN, is currently a Deputy General Manager - Mobile (Online) at Samsung India. Vinay Sood brings experience from previous roles at Samsung India and Nokia. Vinay Sood holds a 2002 - 2004 Master of Business Administration (M.B.A.) in Finance, General @ Symbiosis institute of Management Studies. With a robust skill set that includes Mobile Payments, Retail Banking, Business Process Outsourcing, Client Services, Business Process Improvement and more. Vinay Sood has 2 emails and 1 mobile phone numbers on RocketReach.
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