Director, Infrastructure Services and Management, Service Desk @ Northwell Health
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Vimal Kumar Location
Levittown, NY, US
Vimal Kumar Work
2018 -
now Director, Infrastructure Services and Management, Service Desk @
2016 -
2018 Manager, Service Desk @
2015 -
2016 Associate Manager Clinical Help Desk @
2014 -
2014 Associate Manager of Unified Communications @
2013 -
2014 Store Services Manager @
2010 -
2013 Connectivity Sales Manager @
2009 -
2011 Geek Squad Supervisor @
2010 -
2010 Sales Supervisor @
2007 -
2009 Various Supervisory Positions @
2005 -
2007 Store Manager @ Radio Shack
Vimal Kumar Education
Queensborough Community College
Associates (Business Administration, Management, Business Administration and Management)
2005
-
2007
Vimal Kumar Skills
Customer Satisfaction
Strategic Planning
ITIL Certified
Technical Support
Multi-channel Retail
Income Statement
Performance Management
Customer Experience
Inventory Control
Strategy
Sales Process
Sales Operations
Hiring
Operations Management
Change Management
IT Strategy
Business Strategy
Quality Assurance
Total Quality Management (TQM)
Recruiting
IT Service Management
Microsoft Excel
Microsoft Word
PowerPoint
Customer Service
Training
Management
Leadership
Driving Results
People Development
Coaching
Team Leadership
Team Building
Teamwork
Executive Management
Strategic Leadership
Profit
ITIL v3 Foundations Certified
ITIL Process
ITIL Process Implementation
Multi-Unit Management
Store Operations
P&L
Strategic Vision
Business Operations
IT & Service Desk Excellence
Executive Leadership
Operational Support
Client-focused
Service Levels
Visual Merchandising
Loss Prevention
Shrinkage
Time Management
Retail
New Store Openings
Itil V3 Foundations
Store Management
Multi Unit Management
Multi Channel Retail
Merchandising
Sales
Big Box
Inventory Management
Retail Sales
Planograms
Customer Retention
Sales Management
Client Focused
It And Service Desk Excellence
Total Quality Management Tqm
Total Quality Management
Vimal Kumar Summary
Vimal Kumar, based in Levittown, NY, US, is currently a Director, Infrastructure Services and Management, Service Desk at Northwell Health. Vimal Kumar brings experience from previous roles at Northwell Health and Best Buy. Vimal Kumar holds a 2005 - 2007 Associates in Business Administration, Management, Business Administration and Management @ Queensborough Community College. With a robust skill set that includes Customer Satisfaction, Strategic Planning, ITIL Certified, Technical Support, Multi-channel Retail and more. Vimal Kumar has 3 emails and 1 mobile phone numbers on RocketReach.
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