Vikrant Srivastava Location
- Issy-les-Moulineaux, FR
Vikrant Srivastava Work
- 2022 - now Engagement Manager @
- 2021 - 2022 Senior Service Delivery Manager @
- 2020 - 2021 Service Delivery Lead @
- 2018 - 2020 Service Delivery Lead @
- 2015 - 2018 Service Delivery Lead @
- 2011 - 2015 Service Control Lead @
- 2009 - 2011 Technology Learning and Development Advisor @
- 2006 - 2009 Service Desk Management and Quality coach @
- 2004 - 2006 Technical Support Expert @
- 2004 - 2004 Process Associate @
- 2003 - 2004 Customer Care Specialist @
Vikrant Srivastava Education
- Makhanlal Chaturvedi National University of Journalism and Communication, Bhopal
BCA (Computer Science)
2000 - 2003
Vikrant Srivastava Skills
- IT Service Management
- ITIL
- Training
- Transition Management
- Technical Support
- Team Management
- Vendor Management
- Soft Skills
- Active Directory
- Service Delivery
- BPO
- Employee Training
- Instructional Design
- Outsourcing
- Incident Management
- Change Management
- Management
- Business Analysis
- IT Strategy
- Team Building
- Project Management
- Integration
- Troubleshooting
Vikrant Srivastava Summary
- Vikrant Srivastava, based in Issy-les-Moulineaux, FR, is currently a Engagement Manager at Capgemini. Vikrant Srivastava brings experience from previous roles at ITC Infotech and Accenture. Vikrant Srivastava holds a 2000 - 2003 BCA in Computer Science @ Makhanlal Chaturvedi National University of Journalism and Communication, Bhopal. With a robust skill set that includes IT Service Management, ITIL, Training, Transition Management, Technical Support and more. Vikrant Srivastava has 6 emails on RocketReach.
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