Vikrant Srivastava Email
Associate Director - Cust Tech and Service Practice- France and Benelux @ Accenture Song
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Vikrant Srivastava Location
- Paris, FR
Vikrant Srivastava Work
- 2026 -now Associate Director - Cust Tech and Service Practice- France and Benelux @
- 2022 -2026 Engagement Manager @
- 2021 -2022 Senior Service Delivery Manager @
- 2020 -2021 Service Delivery Lead @
- 2018 -2020 Service Delivery Lead @
- 2015 -2018 Service Delivery Lead @
- 2011 -2015 Service Control Lead @
- 2009 -2011 Technology Learning and Development Advisor @
- 2006 -2009 Service Desk Management, Voice Coaching and Quality Assurance @
- 2004 -2006 Technical Support Expert @
- 2004 -2004 Process Associate @
- 2003 -2004 Customer Care Specialist @
Vikrant Srivastava Education
- Makhanlal Chaturvedi National University of Journalism and Communication, Bhopal
BCA (Computer Science)
2000-2003
Vikrant Srivastava Skills
- IT Service Management
- ITIL
- Training
- Transition Management
- Technical Support
- Team Management
- Vendor Management
- Soft Skills
- Active Directory
- Service Delivery
- BPO
- Employee Training
- Instructional Design
- Outsourcing
- Incident Management
- Change Management
- Management
- Business Analysis
- IT Strategy
- Team Building
- Project Management
- Integration
- Troubleshooting
Vikrant Srivastava Summary
- Vikrant Srivastava, based in Paris, FR, is currently a Associate Director - Cust Tech and Service Practice- France and Benelux at Accenture Song. Vikrant Srivastava brings experience from previous roles at Capgemini, ITC Infotech and Accenture. Vikrant Srivastava holds a 2000 - 2003 BCA in Computer Science @ Makhanlal Chaturvedi National University of Journalism and Communication, Bhopal. With a robust skill set that includes IT Service Management, ITIL, Training, Transition Management, Technical Support and more. Vikrant Srivastava has 1 emails on RocketReach.
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