2024 -
now Sr. Principal Consultant (Genesys Solutions) @
2015 -
2024 Principal Consultant @
2020 -
2023 Client - USA - Largest multinational healthcare company based in Minnesota @
2019 -
2019 Client - USA - Pharmaceutical company which holds nationwide network of retail pharmacy stores @
2018 -
2019 Client - USA - Multinational Banking and financial services company headquartered in London @
2018 -
2018 Client - USA - Prominent dental insurance and related services provider in California @
2018 -
2018 Client - USA - Travel technology company based in Texas @
2018 -
2018 Client - USA - North America's major Electric Power Utility company headquartered in Ohio @
2017 -
2017 Client - USA - Leading environmental services company providing waste and recycling solutions @
2017 -
2017 Client - USA - Reputable insurance and financial services company headquartered in Omaha, Nebraska @
2016 -
2016 Client - India - Leading general insurance company @
2015 -
2016 Client - India - Prominent multinational bank @
2012 -
2015 Systems Specialist – Voice Applications @
2012 -
2015 Client - Vodafone (India) @
2010 -
2012 Genesys Associate Consultant @
2009 -
2010 Dialer Executive @ Spanco BPO
2008 -
2009 Technology Executive @ E Nxt - A TATA Enterprise
Vikram Joshi Education
University of Mumbai
Bachelor of Engineering - BE
Vikram Joshi Skills
Requirements Analysis
Genesys
VoIP
ITIL
Avaya
Applications
CRM
Telecommunications
Business Analysis
Business Development
Vendor Management
Team Management
Software Documentation
SIP
IVR
ACD
Voice Over Ip Voip
Contact Centers
Product Management
Avaya Technologies
Project Planning
Pre Sales
Service Delivery
Call Centers
Session Initiation Protocol Sip
Software Project Management
Unified Communications
Solution Architecture
Integration
IT Service Management
Session Initiation Protocol
Voice Over Ip
Vikram Joshi Summary
Vikram Joshi, based in Woodbridge Township, NJ, US, is currently a Sr. Principal Consultant (Genesys Solutions) at mokSa Technologies. Vikram Joshi brings experience from previous roles at mokSa Technologies. Vikram Joshi holds a Bachelor of Engineering - BE @ University of Mumbai. With a robust skill set that includes Requirements Analysis, Genesys, VoIP, ITIL, Avaya and more. Vikram Joshi has 2 emails on RocketReach.
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