Vikram Hegde Email & Phone Number
Senior Vice President - 1 - Projects - Service Recovery @ Axis Bank
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Vikram Hegde Location
- Thane, MH, IN
Vikram Hegde Work
- 2022 -2023 Vice President - Projects - Service Recovery @
- 2023 -now Senior Vice President - 1 - Projects - Service Recovery @
- 2021 -2022 Deputy Vice President - NRI Product Process and Digital Channels @
- 2018 -2021 Assistant Vice President - NRI Product, Process and Digital Channels @
- 2014 -2018 Senior Manager - NRI Process @
- 2013 -2014 GM and Head - BPO Vertical @ Seshaasai e Forms Pvt Ltd and Saieesh Data Systems Pvt Ltd
- 2012 -2013 Associate Manager - Compliance Review and Enterprise Risk Management @
- 2008 -2012 Associate Manager-New Business @ Bharti-AXA Life Insurance
- 2007 -2008 Assistant Manager - Process @ Reliance BPO Pvt. Ltd
- 2006 -2007 Team Member - Process @ Reliance BPO
- 2004 -2006 Team Leader - CWG, Billing Escalation Desk @ Reliance BPO
- 2002 -2004 Customer Response Executive @ Reliance BPO
Vikram Hegde Education
- Institute for technology and Management
Master of Business Administration (MBA) (Business Administration, Management and Operations)
2007-2009 - N.G Bedekar College of Commerce
B.Com (Commerce)
1999-2002
Vikram Hegde Skills
- Teamwork
- Vendor Management
- Insurance
- Call Centers
- Customer Satisfaction
- Team Management
- Performance Management
- Analysis
- Management
- MIS
- Leadership
- Operations Management
- Business Development
- New Business Development
- BPO
- Business Analysis
- CRM
- Relationship Management
- Risk Management
- Banking
- Service Delivery
- Outsourcing
- Strategy
- Business Strategy
- Recruiting
- Team Building
- Talent Acquisition
- Sla
- Change Management
- Soft Skills
- Business Process Improvement
- Competitive Analysis
- Cross-functional Team Leadership
- Team Leadership
- Customer Retention
- Human Resources
- Key Account Management
- Business Process
- Time Management
- Program Management
- Sales Operations
- Employee Engagement
- Business Planning
- Training
- Analytics
- Process Improvement
- Customer Service
- Project Management
- Customer Relationship Management Crm
- Cross Functional Team Leadership
- Customer Relationship Management
Vikram Hegde Summary
- Vikram Hegde, based in Thane, MH, IN, is currently a Senior Vice President - 1 - Projects - Service Recovery at Axis Bank. Vikram Hegde brings experience from previous roles at Axis Bank. Vikram Hegde holds a 2007 - 2009 Master of Business Administration (MBA) in Business Administration, Management and Operations @ Institute for technology and Management. With a robust skill set that includes Teamwork, Vendor Management, Insurance, Call Centers, Customer Satisfaction and more. Vikram Hegde has 2 emails and 1 mobile phone numbers on RocketReach.
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