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Vikas Sikka Location
Pottstown, PA, US
Vikas Sikka Work
Client Success and Transformation Director @ (July 2025 - Present)
Program Delivery Head - Cloud, Infra and Security @ (May 2023 - July 2025)
Group Manager @ (January 2021 - May 2023)
Service Delivery Manager @ (September 2014 - January 2020)
Pre Sales Lead @ (February 2013 - August 2014)
Consultant - Service Delivery @ (September 2010 - February 2013)
ITIL Process Consultant (Senior Specialist) @ (August 2009 - August 2010)
Sr. Technical Associate @ (August 2008 - August 2009)
Infrastructure Leader @ (July 2004 - August 2008)
Vikas Sikka Education
Indira Gandhi National Open University
Master of Computer Applications - MCA (Computers)
2002-2004
Vikas Sikka Skills
Service Delivery
ITIL
Transition Management
Sla
IT Operations
Service Management
Change Management
ISO 20000
Disaster Recovery
Service Desk
Problem Management
Pre-sales
Requirements Analysis
Infrastructure
Configuration Management
Incident Management
Vendor Management
BMC Remedy
Pre Sales Consulting
Management
ITIL v3 Foundations Certified
Service Level Agreements Sla
Pre Sales
Solution Architecture
IT Service Management
Service Level Agreements
Vikas Sikka Summary
Vikas Sikka, based in Pottstown, PA, US, is currently a Client Success and Transformation Director at TECH MAHINDRA AMERICAS. Vikas Sikka brings experience from previous roles at Persistent Systems and Tech Mahindra. Vikas Sikka holds a 2002 - 2004 Master of Computer Applications - MCA in Computers @ Indira Gandhi National Open University. With a robust skill set that includes Service Delivery, ITIL, Transition Management, Sla, IT Operations and more. Vikas Sikka has 2 emails and 2 mobile phone numbers on RocketReach.
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