Vikas Shakya Email
Assistant Manager - AI Ops @ Northern Base AI Labs
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Vikas Shakya Location
- India
Vikas Shakya Work
- Assistant Manager - AI Ops @ (June 2026 - Present)
- Assistant Manager - AI Data Ops @ (September 2025 - June 2026)
- Assistant Manager - Customer Success @ (February 2025 - September 2025)
- Assistant Manager - Ops @ (April 2024 - February 2025)
- Assistant Manager - Customer care @ (November 2021 - April 2024)
- Team Leader @ (May 2021 - November 2021)
- Technical Support Specialist @ (March 2020 - May 2021)
Vikas Shakya Education
- Glocal University
Bachelor of Science - BS (Organic Chemistry)
2017-2020
Vikas Shakya Skills
- AI Designs
- AI Life Cycle
- AI QC
- Analytical Skills
- Business Process Improvement
- Business Process Outsourcing (BPO)
- Coaching & Mentoring
- Communication
- Contact Centers
- Continuous Improvement
- Customer Experience
- Customer Relationship Management (CRM)
- Customer Service
- Customer Support
- Internal & External Clients
- Leadership
- Lean Process Improvement
- Lean Six Sigma
- Lean Six Sigma Yellow Belt
- Microsoft Excel
- Microsoft Power BI
- Model Validation
- Operational Planning
- Operations
- Operations Management
- Operations Process Improvement
- People Management
- Performance Management
- Process Control
- Process Improvement Projects
- Profit & Loss Management
- Project Management
- Requirements Management
- Service Levels
- Service-Level Agreements (SLA)
- Six Sigma Green Belt
- Stakeholder Management
- Strategic Planning
- Team Leadership
- Team Management
- Timelines
Vikas Shakya Summary
- Vikas Shakya, based in India, is currently a Assistant Manager - AI Ops at Northern Base AI Labs. Vikas Shakya brings experience from previous roles at Vision Group Retail, ACT FIBERNET and TP. Vikas Shakya holds a 2017 - 2020 Bachelor of Science - BS in Organic Chemistry @ Glocal University. With a robust skill set that includes AI Designs, AI Life Cycle, AI QC, Analytical Skills, Business Process Improvement and more. Vikas Shakya has 1 emails on RocketReach.
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