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Vikas Rao Location
Ghaziabad, UP, IN
Vikas Rao Work
Head of Business Intelligence and Analytics @ (December 2024 - Present)
AGM - Program Management @ Paytm (August 2023 - December 2024)
Associate General Manager @ (September 2022 - August 2023)
Senior Manager Sales @ (April 2020 - August 2022)
Senior Manager Operations @ (April 2018 - March 2020)
Manager - Operations @ (March 2015 - March 2018)
Lead Quality @ (April 2013 - March 2015)
Senior Team Lead @ (October 2011 - March 2013)
Team Leader @ (March 2010 - September 2011)
Subject Matter Expert @ (May 2008 - February 2010)
Technical Support Specialist @ (April 2007 - April 2008)
Business Associate @ (December 2006 - March 2007)
Vikas Rao Education
Institute of Management Technology, Ghaziabad
Master of Business Administration - MBA (Business Analytics)
2023-2025
1% Club
Personal Finance
2024-2024
Zakir Hussain College
B.Sc (Hons.) Electronics (Electronics)
2003-2006
Vikas Rao Skills
Analytical Skills
BPO
Business Analysis
Business Development
Business Intelligence (BI)
Business Planning
Business Strategy
Business Understanding
CRM
Contact Centers
Customer Relationship Management (CRM)
Customer Support
Data Analytics
E-Commerce
IT Service Management
ITIL
KPI Implementation
Leadership
Management
Microsoft Excel
Operations Management
Outsourcing
People Management
Program Management
Requirements Analysis
Sales
Service Delivery
Stakeholder Management
Team Leadership
Team Management
Vendor Management
Vikas Rao Summary
Vikas Rao, based in Ghaziabad, UP, IN, is currently a Head of Business Intelligence and Analytics at IndusInd Bank. Vikas Rao brings experience from previous roles at Paytm and Lenskart.com. Vikas Rao holds a 2023 - 2025 Master of Business Administration - MBA in Business Analytics @ Institute of Management Technology, Ghaziabad. With a robust skill set that includes Analytical Skills, BPO, Business Analysis, Business Development, Business Intelligence (BI) and more. Vikas Rao has 3 emails and 1 mobile phone numbers on RocketReach.
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