Vikas M Email & Phone Number
Head Digital Transformation, Training, Quality and Compliance @ Tata Consultancy Services
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Vikas M Location
- Delhi, India
Vikas M Work
- Head Digital Transformation, Training, Quality and Compliance @ (July 2015 - Present)
- Head- Corporate Quality and Savp @ (March 2012 - June 2015)
- National Head @ (September 2009 - March 2012)
- Contact Centre Head @ (January 2006 - January 2009)
- Manager- Solution Delivery @ (June 2005 - February 2006)
Vikas M Education
- Colvin Taluqdars' College Lucknow
- Indian Statistical Institute(SQC & OR)
Masters
- Jaipuria Institute of Management
Master of Business Administration
- Lucknow University, Lucknow
Bachelor of Science (Computer Science)
Vikas M Skills
- Customer Service
- Operations Management
- Six Sigma
- Quality Management
- Compliance
- Black Belt
- BPO
- CSAT
- Change Management
- Training Delivery
- Management
- Team Management
- Vendor Management
- Business Development
- Leadership
- Training
- Performance Management
- Process Improvement
- Project Management
- Service Delivery
Vikas M Summary
- Vikas M, based in Delhi, India, is currently a Head Digital Transformation, Training, Quality and Compliance at Tata Consultancy Services. Vikas M brings experience from previous roles at Exl Services LTD, Reliance Communications, Airtel and Orange Business Services. Vikas M holds a Colvin Taluqdars' College Lucknow. With a robust skill set that includes Customer Service, Operations Management, Six Sigma, Quality Management, Compliance and more. Vikas M has 2 emails and 1 mobile phone numbers on RocketReach.
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