2015 -now Head Digital Transformation, Training, Quality and Compliance @
2012 -2015 Head- Corporate Quality and Savp @
2009 -2012 National Head @
2006 -2009 Contact Centre Head @
2005 -2006 Manager- Solution Delivery @
Vikas M Education
Colvin Taluqdars' College Lucknow
Indian Statistical Institute(SQC & OR)
Masters
Jaipuria Institute of Management
Master of Business Administration
Lucknow University, Lucknow
Bachelor of Science (Computer Science)
Vikas M Skills
Customer Service
Operations Management
Six Sigma
Quality Management
Compliance
Black Belt
BPO
CSAT
Change Management
Training Delivery
Management
Team Management
Vendor Management
Business Development
Leadership
Training
Performance Management
Process Improvement
Project Management
Service Delivery
Vikas M Summary
Vikas M, based in Delhi, India, is currently a Head Digital Transformation, Training, Quality and Compliance at Tata Consultancy Services. Vikas M brings experience from previous roles at Exl Services LTD, Reliance Communications, Airtel and Orange Business Services. Vikas M holds a Colvin Taluqdars' College Lucknow. With a robust skill set that includes Customer Service, Operations Management, Six Sigma, Quality Management, Compliance and more. Vikas M has 2 emails on RocketReach.
Get contact details of over 700M profiles across 60M companies - all with industry-leading accuracy. Sales and Recruiter users, try out our Email Finder Extension.
Use our AI-Powered Email Finder
Find business and personal emails and mobile phone numbers with exclusive coverage across niche job titles, industries, and more for unparalleled targeting. Also available via our Contact Data API.