Vikas Jha Email & Phone Number
Director Customer Success Management @ Salesforce
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Vikas Jha Location
- Sunnyvale, CA, US
Vikas Jha Work
- Director Customer Success Management @ (March 2026 - Present)
- Associate Director – Customer Success @ (November 2023 - Present)
- Senior Manager – Customer Success @ (October 2021 - November 2023)
- Principal Customer Success Manager @ (June 2020 - September 2021)
- Manager, Customer Success @ (May 2018 - May 2020)
- Principal Customer Success Manager @ (August 2017 - April 2018)
- Technical Support Manager @ (November 2014 - July 2017)
- Principal Team Lead @ (May 2012 - October 2014)
- Lead Technical Support Engineer @ (May 2010 - April 2012)
- Senior Technical Support Engineer @ (May 2008 - April 2010)
- Support Engineer @ (February 2007 - April 2008)
- Project Coordinator @ (August 2006 - January 2007)
- Senior Analyst (Japanese Language) @ (April 2004 - July 2006)
Vikas Jha Education
- Indira Gandhi National Open University
Master of Computer Applications (M.C.A.)
2004 - Indira Gandhi National Open University
Advance Diploma in Computer Application
2002 - Indira Gandhi National Open University
Bachelor of Computer Application
2001
Vikas Jha Skills
- Client Retention and Satisfaction
- Cloud Subscription & Consumption
- Cross-Functional Leadership
- Customer Success & Relations
- Expansion Strategy
- Market Intelligence
- Process Improvement
- Resource Planning & Control
- SLA/Compliance Adherence
- Service Excellence
- Strategy Planning & Execution
- Team Leadership & Training
Vikas Jha Summary
- Vikas Jha, based in Sunnyvale, CA, US, is currently a Director Customer Success Management at Salesforce. Vikas Jha brings experience from previous roles at Informatica. Vikas Jha holds a Master of Computer Applications (M.C.A.) @ Indira Gandhi National Open University. With a robust skill set that includes Client Retention and Satisfaction, Cloud Subscription & Consumption, Cross-Functional Leadership, Customer Success & Relations, Expansion Strategy and more. Vikas Jha has 4 emails and 2 mobile phone numbers on RocketReach.
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