Managed Services Operations Manager @ (August 2021 - July 2022)
Senior Manager - Operations @ (July 2018 - August 2021)
Operations Manager @ (May 2015 - July 2018)
Network Operations Center Manager @ (December 2013 - May 2015)
Specialist @ (April 2012 - December 2013)
Senior Engineer @ (June 2010 - April 2012)
Vijendra Patel Education
Holmesglen
Certificate IV in Cyber Security (Cyber Security)
2024-2026
Rajiv Gandhi Prodyogiki Vishwavidyalaya
Bachelor of Engineering - BE (Electronics & Communication)
2000-2004
Vijendra Patel Skills
Amazon Web Services (AWS)
Analytical Skills
Automation
Build Strong Relationships
Business Acumen
Business Relationship Management
Business Strategy
Change Management
Coaching
Communication
Computer Network Operations
Conflict Resolution
Crowdstrike
Customer Advocacy
Customer Engagement
Customer Escalation Management
Customer Satisfaction
Customer Service
Customer Service Management
Customer Support
Cybersecurity
Cybersecurity Tools
Data Analysis
Delivery Management
Escalations Management
IT Infrastructure Management
IT Infrastructure Project Management
IT Service Management
ITIL
ITIL Process Implementation
Incident Management
Information Security Management System (ISMS)
Information Technology Infrastructure
Infrastructure Management
Internal Audit
Managed Security Services
Managed Services
Management
Network Operations Center (NOC)
Networking
New Business Opportunities
Operational Efficiency
Operations Management
Penetration Testing
People Management
Performance Appraisal
Performance Management
Pivot Tables
Private Clouds
Problem Management
Problem Solving
Process Improvement
Product Support
Project Management
Python (Programming Language)
Relationship Building
Remote Monitoring
Service Delivery
Service Delivery Management
Service Desk
Service Operation
Service-Level Agreements (SLA)
Stakeholder Engagement
Team Leadership
Technical Operations
Technical Support
Technology Management
Training
Transition Management
Unified Communications
Video Conferencing
Vulnerability Management
Web Application Security
Workforce Management
Vijendra Patel Summary
Vijendra Patel, based in Melbourne, VIC, AU, is currently a Managed Services Operations Manager at NTT Ltd.. Vijendra Patel brings experience from previous roles at Civica, NTT Ltd., Polycom and Ericsson. Vijendra Patel holds a 2024 - 2026 Certificate IV in Cyber Security in Cyber Security @ Holmesglen. With a robust skill set that includes Amazon Web Services (AWS), Analytical Skills, Automation, Build Strong Relationships, Business Acumen and more. Vijendra Patel has 2 emails on RocketReach.
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