Vijay James Email & Phone Number
Vice President US Core Credit Operations @ American Express
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Vijay James Location
- Gurugram, HR, IN
Vijay James Work
- Vice President US Core Credit Operations @ (September 2024 - Present)
- Vice President - US CEN @ (September 2022 - August 2024)
- Director @ (August 2014 - August 2022)
- Service Delivery Leader Training @ (April 2010 - June 2014)
- Partner Management @ (April 2009 - April 2010)
- Team Manager @ (April 2006 - April 2009)
- Credit Analyst @ (April 2003 - April 2006)
Vijay James Education
- Institute of Hotel Management
Hotel Management (Food & Beverages)
1999-2001 - St. Columbas
Vijay James Skills
- BPO
- Banking
- Business Analysis
- CRM
- Call Centers
- Change Management
- Chat
- Coaching
- Collections Management (Accounts Receivable)
- Consulting
- Contact Center Operations
- Credit Cards
- Cross-functional Team Leadership
- Customer Experience
- Customer Retention
- Customer Satisfaction
- Customer Service
- Customer Support
- Employee Engagement
- Employee Training
- Financial Services
- MIS
- Offshoring
- Operations Management
- Organizational Leadership
- Outsourcing
- Performance Appraisal
- Performance Management
- Process Excellence
- Process Improvement
- Project Delivery
- Recruiting
- Relationship Management
- Risk Management
- Sales Operations
- Service Delivery
- Sla
- Soft Skills
- Sourcing
- Talent Acquisition
- Team Building
- Team Management
- Training
- Training Delivery
- Transition Management
- Vendor Management
- Workforce Management
- Leadership
- Sales
- Strategic Planning
- Credit
- Project Management
Vijay James Summary
- Vijay James, based in Gurugram, HR, IN, is currently a Vice President US Core Credit Operations at American Express. Vijay James brings experience from previous roles at American Express. Vijay James holds a 1999 - 2001 Hotel Management in Food & Beverages @ Institute of Hotel Management. With a robust skill set that includes BPO, Banking, Business Analysis, CRM, Call Centers and more. Vijay James has 2 emails and 1 mobile phone numbers on RocketReach.
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