Vijay James Email & Phone Number
Vice President US Core Credit Operations @ American Express
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Vijay James Location
- Gurugram, HR, IN
Vijay James Work
- 2024 -now Vice President US Core Credit Operations @
- 2022 -2024 Vice President - US CEN @
- 2014 -2022 Director @
- 2010 -2014 Service Delivery Leader Training @
- 2009 -2010 Partner Management @
- 2006 -2009 Team Manager @
- 2003 -2006 Credit Analyst @
Vijay James Education
- Institute of Hotel Management
Hotel Management (Food & Beverages)
1999-2001 - St. Columbas
Vijay James Skills
- BPO
- Vendor Management
- Transition Management
- Outsourcing
- Service Delivery
- Call Centers
- Team Management
- Credit Cards
- Customer Experience
- Workforce Management
- Talent Acquisition
- Team Building
- Training
- Operations Management
- CRM
- Business Analysis
- Performance Management
- Relationship Management
- MIS
- Employee Engagement
- Process Improvement
- Offshoring
- Customer Satisfaction
- Change Management
- Risk Management
- Banking
- Process Excellence
- Soft Skills
- Recruiting
- Training Delivery
- Project Delivery
- Employee Training
- Sla
- Coaching
- Sourcing
- Performance Appraisal
- Consulting
- Customer Retention
- Leadership
- Sales
- Strategic Planning
- Credit
- Customer Service
- Project Management
Vijay James Summary
- Vijay James, based in Gurugram, HR, IN, is currently a Vice President US Core Credit Operations at American Express. Vijay James brings experience from previous roles at American Express. Vijay James holds a 1999 - 2001 Hotel Management in Food & Beverages @ Institute of Hotel Management. With a robust skill set that includes BPO, Vendor Management, Transition Management, Outsourcing, Service Delivery and more. Vijay James has 2 emails and 1 mobile phone numbers on RocketReach.
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