Vidya Gandecha's Location
Mumbai, MH, IN
Vidya Gandecha's Work
- Head - Member Experience @ Cure.Fit
- Director and Head, Customer Experience and Compliance Ops @ ZestMoney
- Director, Customer Success @ Dream11
- Senior Manager, Customer Success @ Dream11
- Associate Director and Head of Customer Service @ JioSaavn
- Manager, Customer Service @ JioSaavn
- Deputy Manager, Resolutions @ Vodafone
- Deputy Manager, Regional Guest Service @ Jubilant FoodWorks Ltd.
- Assistant Manager, Customer Care (Lead - Retention) @ Tata Tele Business Services
- Senior Executive - Post-Paid Retentions @ Tata Tele Business Services
Vidya Gandecha's Education
- Nagpur University
Bachelor (Commerce)
2003 - 2006 - J. N. Tata Parsi Girls High School, Nagpur
SSC
Vidya Gandecha's Skills
- Service Delivery
- Customer Lifecycle Management
- Customer Retention
- Training Delivery
- Training and Development
- People Management
- Vendor Relationship Management
- Operations Management
- Service Recovery
- Business Analysis
Vidya Gandecha's Summary
Vidya Gandecha, based in Mumbai, MH, IN, is currently a Head - Member Experience at cure.fit (cult.fit), bringing experience from previous roles at ZestMoney, Dream11 and JioSaavn. Vidya Gandecha holds a 2003 - 2006 Bachelor in Commerce @ Nagpur University. With a robust skill set that includes Service Delivery, Customer Lifecycle Management, Customer Retention, Training Delivery, Training and Development and more, Vidya Gandecha contributes valuable insights to the industry. Vidya Gandecha has 2 emails and 1 mobile phone number on RocketReach.
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