Vidus Limited Information

In todays increasingly complex and changing world, Vidus enables service providers to deliver a high quality of experience to their customers at the right time, the first time. Vidus was created to enable home service delivery companies in newly deregulated markets to deliver high-quality service experience to their customers by providing a unified, up-to-the minute view across the field service resource network. Through extensive operational research and development, Vidus technology was purpose-built to help increase customer profitability by addressing the disconnection between customer acquisition, customer satisfaction, retention and growth. In its first 12 months, Vidus increased the adoption of software licenses by 73%. Major customers now include BT, Centrica/British Gas, E.ON Hungary and NTL. With more than 100 employees worldwide, the company has a presence in the U.K., Germany, Hungary, Italy, France, Spain and North America.