Victoria Keating Email
Operations and Support Manager @ Mitsubishi Electric Living Environmental Systems UK
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Victoria Keating Location
- Cambridge, Cambridgeshire, United Kingdom
Victoria Keating Work
- Operations and Support Manager @ (June 2024 - Present)
- Global Head Of Customer Support @ (March 2018 - June 2024)
- Head of Customer Support @ (April 2013 - March 2018)
- UK Customer Support Manager @ (April 2013 - March 2018)
- Senior Product Support Specialist @ (August 2011 - March 2013)
- Product Support Specialist @ (April 2011 - July 2011)
- Software Support Technician @ (September 2009 - April 2011)
- IT Technician @ Sir Jonathan North Community College (July 2007 - August 2008)
- Google Ad-words Management Assistant @ (July 2006 - September 2006)
Victoria Keating Education
- Axelos
ITIL Service Management (ITIL Service Management)
2024-2024 - De Montfort University
2:1 (BSc (Hons) Business Information Systems)
2005-2009
Victoria Keating Skills
- ITIL Certified
- Performance Management
- Operations Management
- Customer Satisfaction
- Annual Planning
- People Management
- Service Improvement
- Confluence
- Jira
- External Audits
- ISO 27001
- Employee Training
- Technical Recruiting
- Regulatory Compliance
- Tender Response
- Customer Satisfaction (CSAT)
- ISO 13485
- Business Process Improvement
- IT Service Management
- Microsoft SQL Server
- Crystal Reports
- SharePoint
- Active Directory
- E-commerce
- Testing
- SQL
- Management
- IIS
- XML
- Windows Server
- Business Analysis
- Visual Studio
- Agile Methodologies
- Salesforce.com
- Salesforce Administrator
- Outlook
- Microsoft Excel
- PowerPoint
- Visio
- Team Management
- Teamwork
- Team Leadership
- NHS
- Logistics
- Procurement
- Interviews
- Integration
- Databases
- E Commerce
- Social Media
- Support
- Java
- Marketing
- Customer Support
Victoria Keating Summary
- Victoria Keating, based in Cambridge, Cambridgeshire, United Kingdom, is currently a Operations and Support Manager at Mitsubishi Electric Living Environmental Systems UK. Victoria Keating brings experience from previous roles at Congenica and GHX Europe. Victoria Keating holds a 2024 - 2024 ITIL Service Management in ITIL Service Management @ Axelos. With a robust skill set that includes ITIL Certified, Performance Management, Operations Management, Customer Satisfaction, Annual Planning and more. Victoria Keating has 2 emails on RocketReach.
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