Victor Taboada Email

Global Service Delivery Manager @ Telefónica Ingeniería de Seguridad

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Victor Taboada Location

Madrid, ES

Victor Taboada Work

2022 -now Global Service Delivery Manager @
2019 -2022 Service Delivery Manager, Telefonica Global Solutions @
2018 -2019 Client Delivery Manager @
2017 -2018 Service Delivery Manager @
2014 -2017 Service Desk Analyst @
2003 -2013 Director of Quality, Environment, Health and Safety @ Cesan, S.L.
1998 -2003 Administrative and Sales Representative @ Cesan, S.L.

Victor Taboada Education

Durham University Business School
Executive MBA (Master of Business Administration)
2016-2018
EBS Universität für Wirtschaft und Recht
Executive MBA (Master of Business Administration)
2016-2018
University of San Francisco School of Management
Silicon Valley Immersion Program
2017-2017
Universidad Rey Juan Carlos
Bachelor’s Degree (Studies of Business Administration)
IES Virgen de la Paloma
Certificate of Higher Education (Higher Technical Certificate in Electronic Products Development)

Victor Taboada Skills

Management
Team Leadership
Customer Satisfaction
Customer Service
CRM Databases
Negotiation
Customer Service Representatives
Internal Audit
Strategic Planning
ISO 9000
ISO 14001
Quality Management
CE marking
Environment Management
Carbon Emissions
Emissions Trading
Emissions Control
Gestión de proyectos
Gestión de la calidad
Planificación estratégica
Servicio de atención al cliente
Microsoft Office
Administración y dirección de empresas
Project Management
IT Service Management
Business Strategy
Team Management
Solution Selling
Customer Contact
Consulting
Clinical Trials
Allowances
Verifications
Adobe Acrobat
Infrastructure
Service Desk
Vendors
Sales
Juniper Technologies
Higher Education
Business Administration
Construction
Complaints
Organizational Structure
German
Short
Integration
CRM
InDesign
Spanish
Accounting
Itil Certification
Languages
System
Business Services
English
Asset Allocation
Reports
ISO 9001
Process Control
Enterprise Software
Sla
Order Fulfillment
Greenhouse Gas
Communication Training
Stakeholders
Call Centers
Amazon EBS
Written
Producing
Yahoo
Coordination
The Environment
Emission
Communication
Schedules
WAN Optimisation
Madrid
Safety
Christian Ministry
Dimension
Document Management
Social Influence
Avaya Technologies
Project Planning
Project
Distribution Center Operations
Automobile
F5 BigIP
Supports
CO2
Spain
Responsibility
Distribution
Purchasing
Code
Germany
Cisco Technologies
Curriculum Design
Electronics
Windows CE
Validating
Factory
Phase
Ceramic
Manufacturing
Invoicing
Marking
Driving License
Tracks
Mergers and Acquisitions
Logging
Legislation
Product Quality

Victor Taboada Summary

Victor Taboada, based in Madrid, ES, is currently a Global Service Delivery Manager at Telefónica. Victor Taboada brings experience from previous roles at Ricoh España and NTT Ltd.. Victor Taboada holds a 2016 - 2018 Executive MBA in Master of Business Administration @ Durham University Business School. With a robust skill set that includes Management, Team Leadership, Customer Satisfaction, Customer Service, CRM Databases and more. Victor Taboada has 3 emails on RocketReach.