Victor Hess Email & Phone Number
Customer Experience Leader North America Region @ Philips
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Victor Hess Location
- Nashville, TN, US
Victor Hess Work
- Customer Experience Leader North America Region @ (February 2025 - Present)
- Program Manager @ (December 2020 - February 2025)
- Senior Manager, Global Client Experience Innovation @ (July 2017 - August 2020)
- Senior Manager, Customer Experience Operations and Business Strategy @ (July 2014 - July 2017)
- Manager, Aftersales Marketing Operations @ (April 2010 - July 2014)
- Dealer Operations Manager @ (July 2007 - April 2010)
- District Fixed Operations Manager @ (July 2005 - July 2007)
- Financial Advisory Services: Senior Associate @ (October 2000 - May 2004)
Victor Hess Education
- MIT Professional Education
Applied Generative AI for Digital Transformation (Artificial Intelligence)
2025-2025 - Vanderbilt University Owen Graduate School of Management
Nissan North America "Talent-Up" Leadership Program (Bachelor of Science (BS), Marketing/Marketing Management, General)
2014 - Virginia Tech
Bachelor of Science (BS) (Marketing/Marketing Management, General)
- Virginia Tech
Master of Business Administration (MBA) (Finance: Investment Management)
Victor Hess Skills
- Digital Strategy
- Project Delivery
- Finance
- Corporate Finance
- Data Analysis
- Legal Document Preparation
- Economic Modeling
- Business Insights
- Finanancial & Operations Mananagement
- Project Governance & Control
- Strategic Analysis & Planning
- Customer Retention
- Competitive Analysis
- Automotive
- Forecasting
- Pricing
- Marketing Strategy
- Customer Satisfaction
- Strategic Planning
- Marketing
- Market Analysis
- Automobile
- Sales Operations
- Sales Management
- Business Process Improvement
- Product Marketing
- Marketing Management
- Product Development
- Market Research
- Business Planning
- Sales Process
- Business Strategy
- Cross-functional Team Leadership
- Management
- Customer Service
- Cross Functional Collaboration
- Relationship Building & Management
- Vehicles
- Process Improvement
- Process Improvement & Automation
- Marketing & New Business Development
- Team Training & Leadership
- Cost Containment & Reduction
- Customer Journey and Experience
- Contract Development & Negotiation
- Revenue Growth & Optimization
- Adaptive Management
- Microsoft Excel
- Microsoft Word
- mTAB
- Microsoft PowerPoint
- Tableau
- Google Docs
- Mac & PC platforms
- Agile Project Management
- Adobe Acrobat
- SAP BusinessObjects
Victor Hess Summary
- Victor Hess, based in Nashville, TN, US, is currently a Customer Experience Leader North America Region at Philips. Victor Hess brings experience from previous roles at Tech Mahindra, INFINITI Motor Company Ltd. and Nissan Motor Corporation. Victor Hess holds a 2025 - 2025 Applied Generative AI for Digital Transformation in Artificial Intelligence @ MIT Professional Education. With a robust skill set that includes Digital Strategy, Project Delivery, Finance, Corporate Finance, Data Analysis and more. Victor Hess has 3 emails and 3 mobile phone numbers on RocketReach.
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