Vicky Cruz Email
Customer Service Specialist @ Cigna Healthcare
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Vicky Cruz Location
- Milwaukee, WI, US
Vicky Cruz Work
- Customer Service Specialist @
- COSC @ (April 2026 - Present)
- Patient Access Representative @ Evicore Healthcare (February 2023 - Present)
- Letter Carrier @ (June 2018 - Present)
- Delivery Driver @ (October 2018 - June 2019)
- Billing Specialist @ Emarq (April 2006 - December 2009)
- Office Manager @ (March 2005 - March 2006)
- Senior Benefits Specialist @ Hewitt & Associates (February 2004 - March 2005)
- Office Assistant @ (January 2001 - February 2004)
Vicky Cruz Education
- Seminole High School
High School Diploma
1993-1993
Vicky Cruz Skills
- Administration
- Administrative Assistance
- Administrative Processes
- Analytical Skills
- Appointment Setting
- Attention to Detail
- Authorization
- Building Business Relationships
- Business Letters
- Call Management
- Cardiac MRI
- Cash Collection
- Client Billing
- Client Intake
- Client Relations
- Client Services
- Communication
- Compensation
- Contact Centers
- Coordinating Meetings
- Coordinating Schedules
- Coordination Of Projects
- Credit Control
- Credit Reporting
- Critical Thinking
- Cultural Competency
- Customer Contact
- Customer Experience
- Customer Interaction
- Customer Relationship Management (CRM)
- Customer Satisfaction
- Customer Service
- Customer Service Management
- Customer Support
- Customer-Focused Service
- Daily Reports
- Data Entry
- Debt Collection
- Decision-Making
- Deliveries
- Delivery Operations
- Difficult Situations
- Document Scanning
- E-payments
- Elder Care
- File Handling
- HR Policies
- Helping Clients
- Helping Clients Succeed
- Inbound Marketing
- Increase Productivity
- Information Security
- Interpersonal Skills
- Inventory Management
- Key Performance Indicators
- Labels
- Mail Sorting
- Management of multi-disciplinary teams
- Microsoft Word
- Multi-line Phone
- Multitasking
- Office Equipment Operation
- Office Operations
- Ordering Office Supplies
- Performance Management
- Postal Automation
- Preventive Actions
- Prior Authorization
- Problem Solving
- Protective Relays
- Public Trust
- Question-Based Selling
- Records Management
- Revolving Lines of Credit
- Safeguarding
- Security Protocols
- Service Levels
- Service-Level Agreements (SLA)
- Setting Appointments
- Skilled Multi-tasker
- Social Perceptiveness
- Sorting
- Spanish
- Staff Development
- Stocking
- Teamwork
- Technology Platforms
- Thinking Skills
- Ticketing Systems
- Time Management
- U.S. Health Insurance Portability and Accountability Act (HIPAA)
- Unloading
- Well Travelled
- Working with First-Time Home Buyers
Vicky Cruz Summary
- Vicky Cruz, based in Milwaukee, WI, US, is currently a Customer Service Specialist at Cigna Healthcare. Vicky Cruz brings experience from previous roles at Johnson Controls, Evicore Healthcare, United States Postal Service and Amazon. Vicky Cruz holds a 1993 - 1993 High School Diploma @ Seminole High School. With a robust skill set that includes Administration, Administrative Assistance, Administrative Processes, Analytical Skills, Appointment Setting and more. Vicky Cruz has 1 emails on RocketReach.
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