Director Omni-Channel Solutions @ (January 2019 - March 2022)
Managing Director, Contact Center Technology @ (April 2014 - June 2021)
Managing Director of Enterprise Services @ (April 2011 - April 2014)
Director of Special Projects @ (August 2000 - March 2005)
Corporate Project Manager @ (January 1999 - August 2000)
Call Center Manager @ (February 1997 - January 1999)
Director of Call Center Operations @ Robert Plan of New York Corporation (January 1993 - February 1997)
Director of Business Relationship and Communications Technology @ (March 2005 - January 2011)
Vicki Kenney Education
West Chester University of Pennsylvania
Vicki Kenney Skills
Call Center
Telecommunications
VoIP
Management
Leadership
Strategic Planning
Customer Satisfaction
Customer Service
Team Building
Unified Communications
Vendor Management
Project Planning
Networking
Account Management
Call Centers
Contract Negotiation
Sales Management
Program Management
Project Management
Sales Operations
CRM
Software Documentation
Cross-functional Team Leadership
Operations Management
Training
Budgets
Product Management
Integration
Forecasting
Strategy
Change Management
Business Process
Process Improvement
E-commerce
Business Process Improvement
Business Planning
Enterprise Software
Business Analysis
Salesforce.com
Team Leadership
Business Intelligence
New Business Development
Sales
Solution Selling
Sales Process
Cloud Computing
Business Development
Strategic Partnerships
Lead Generation
Marketing
E Commerce
Cross Functional Team Leadership
Social Media
Vicki Kenney Summary
Vicki Kenney, based in West Chester, PA, US, is currently a Customer Experience Manager at The Philadelphia Contributionship. Vicki Kenney brings experience from previous roles at AAA Club Alliance and AAA Mid-Atlantic. Vicki Kenney holds a West Chester University of Pennsylvania. With a robust skill set that includes Call Center, Telecommunications, VoIP, Management, Leadership and more. Vicki Kenney has 2 emails and 4 mobile phone numbers on RocketReach.
Looking for a different Vicki Kenney?
Find contact details for 700 million professionals.