Vic Sharma Email & Phone Number
Head of Service and Transition @ Tesco Insurance and Money Services
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Vic Sharma Location
- Newcastle upon Tyne, GB
Vic Sharma Work
- 2025 -now Head of Service and Transition @
- 2024 -2025 Director of Services @
- 2024 -2024 Senior Operational Management Consultant @
- 2020 -2024 Service Operations Director @
- 2019 -2020 Senior Management Consultant Service and Operational Management @
- 2018 -2019 Head of Group IT and IT Director @ RPMI
- 2017 -2018 SENIOR MANAGER - SERVICE MANAGEMENT @
- 2015 -2017 CUSTOMER SUPPORT DIRECTOR (Program Manager and Member of the Senior Executive Team) @
- 2014 -2014 SERVICE MANAGEMENT CONSULTANT and DELIVERY MANAGER (INTERIM) @ Bentley UK
- 2014 -2014 SENIOR STAKEHOLDER RELATIONSHIP MANAGER @ News UK (London based)
- 2013 -2014 SENIOR APPLICATION and INTEGRATION MANAGER @ Jet2
- 2011 -2013 HEAD OF SERVICE MANAGEMENT, and SENIOR APPLICATION and TELEPHONY MANAGER @ NHS South of Tyne (PCT)
- 2011 -2011 IT SERVICE DESK AND INCIDENT MANAGER (INTERIM APPOINTMENT) @ Home Group, Newcastle upon Tyne:
- 2011 -2011 IT CUSTOMER SERVICE DELIVERY MANAGER (INTERIM APPOINTMENT) @ EAGA Carillion, Newcastle upon Tyne
- 2010 -2011 SENIOR IT OPERATIONS (CUSTOMER SERVICES MANAGER) @
- 2004 -2010 SENIOR OPERATIONS MANAGER (CUSTOMER MANAGER) @
- 2003 -2004 Billing and Mediation Systems Support Manager @
- 2003 -2003 ERP Support Manager @
- 2002 -2003 Merlin Operational Manager @
- 2001 -2002 Merlin Support and Test Team Leader @
Vic Sharma Education
- Darlington College of Technology
National Diploma Business & Finance (Business & Finance)
1991-1994 - Hummerskott school
Vic Sharma Skills
- Leadership
- Financial Risk
- Stakeholder Management
- Quality Assurance
- Change Management
- Business Analysis
- Outsourcing
- Supplier Negotiation
- ITIL
- Conflict Resolution
- Service Delivery
- Management
- Project Management
- Incident Management
- CRM
- Business Intelligence
- Sla
- Team Management
- Coaching
- Team Leadership
- Vendor Management
- Offshoring
- Process Improvement
- Project Delivery
- Analysis
- Service Desk
- Service Management
- IT Service Management
- Customer Experience
- Problem Management
- Resource Management
- Business Process
- Integration
- PRINCE2
- Training
- Operations Management
- Strategy
- Business Transformation
- IT Operations
- Business Process Improvement
- Project Portfolio Management
- Microsoft Word
- Microsoft Excel
- SQL
Vic Sharma Summary
- Vic Sharma, based in Newcastle upon Tyne, GB, is currently a Head of Service and Transition at Tesco Insurance and Money Services. Vic Sharma brings experience from previous roles at Broadgate, 10x Banking and Diageo. Vic Sharma holds a 1991 - 1994 National Diploma Business & Finance in Business & Finance @ Darlington College of Technology. With a robust skill set that includes Leadership, Financial Risk, Stakeholder Management, Quality Assurance, Change Management and more. Vic Sharma has 1 emails and 2 mobile phone numbers on RocketReach.
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