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Vesna Paulic Location
Slovenia
Vesna Paulic Work
Head of Contact Centre @ (April 2021 - Present)
Product Portfolio Quality Manager and Coordinator @ (February 2019 - April 2021)
Support Services Manager @ (January 2016 - February 2019)
Project Manager @ (June 2012 - February 2015)
Supervisor Enterprise Technical Support EMEA @ (September 2011 - May 2012)
Head of Technical Support @ (August 2008 - September 2011)
Head of Helpdesk and Field Engineering @ (January 2007 - August 2008)
System Analyst and Software Support Analyst @ (January 2006 - December 2006)
Designer @ (June 2005 - January 2006)
Vesna Paulic Education
(Business, Informatics)
2001-2005
Vesna Paulic Skills
Visio
Databases
Spreadsheets
Cisco Technologies
Telecommunications
Network Administration
Windows
MySQL
Project Management
ITIL
Troubleshooting
CRM
Testing
Product Management
Technical Support
Management
Leadership
Analysis
VoIP
Call Centers
Integration
IP
Switches
Security
Routers
System Administration
TCP/IP
Networking
WAN
IT Service Management
Network Design
VPN
DNS
ERP
eTOM
Symantec Endpoint Protection
VDSL2
ADSL
Team Management
SharePoint
Cloud Computing
Ethernet
Routing
Pre-sales
MPLS
SIP
Team Leadership
DSL
Lead Management
Cisco Systems Products
Vesna Paulic Summary
Vesna Paulic, based in Slovenia, is currently a Head of Contact Centre at Gorenjska Banka d.d.. Vesna Paulic brings experience from previous roles at Iskraemeco, Amis d.o.o. and Symantec. Vesna Paulic holds a 2001 - 2005 . With a robust skill set that includes Visio, Databases, Spreadsheets, Cisco Technologies, Telecommunications and more. Vesna Paulic has 2 emails on RocketReach.
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