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We are a software development company designed to make your business more competitive today through leading technology.
Mango5 is a Business Process Outsourcing (BPO) company founded in 2006 and headquartered in Cape Town, South Africa. The company provides outsourced customer service, telesales, lead generation, KYC, live chat, and back-office support to clients in the United States, United Kingdom, Europe, and Australia.
Services
Inbound and outbound customer service, telesales, lead generation, live chat, email support, data management, KYC/identity verification, recruitment process outsourcing, and predictive analytics. Sectors: financial services, fintech, health & wellness, telecommunications, vehicle tracking, insurance, medical technology, and recruitment.
Credentials & Compliance
• ISO 27001:2013 certified for information security management
• GDPR and POPIA compliant
• Biometric access-controlled operating floors
• Cyber, E&O, and general liability insurance — minimum $1,000,000 each
• Member: FIASA (Financial Intermediaries Association of South Africa)
• Member: DMASA (Digital Marketing Association of South Africa)
Operations
• Founded: 2005 | HQ: Airport Industria, Cape Town, South Africa
• Team: 300+ employees
• Languages: English, German, Zulu, Xhosa, Afrikaans
• Time zones: SAST, GMT/BST (UK), EST/PST (US)
• Tech: Palo Alto firewall, Bitlocker, Microsoft Defender ATP, AWS
Why South Africa
English-speaking agents with neutral accents, strong cultural alignment with UK and US markets, and BPO costs typically 40–60% below UK/US rates.
Contact: info@mango5.co.za | +27 21 812 1700 | mango5.co.za