Vertical Edge is a dedicated North American Business Process Outsourcing (BPO) firm focused entirely on the Customer Experience (CX) domain. We provide strategic, high-touch solutions designed to build lasting Customer Loyalty and drive Operational Efficiency. Our specialized teams manage and optimize your entire Customer Journey, offering Omni-channel support, maximizing First Call Resolution (FCR), and ensuring exceptional Quality Assurance (QA). We partner with you to achieve seamless Scalability and Cost Optimization, transforming your customer service costs into a competitive edge. Partner with Vertical Edge to move beyond simple outsourcing and truly own the future of your customer relationships.
| Website | https://www.verticaledge.io/ |
| Employees | 75 (53 on RocketReach) |
| Founded | 2022 |
| Address | Building No: 41-C, Bukhari Commercial Area, , Phase VI, Defence Housing Authority (D.H.A.), Karachi, Sindh 75500, PK |
| Industry | IT Services and IT Consulting |
| Keywords | Customer Experience, Customer Success, Business Growth, Digital Transformation, Customer Engagement, Brand Experience, Marketing Strategy, Customer Journey, Business Solutions, Client Relationships, Strategic Partnerships, Business Consulting, Sales Optimization, Operational Excellence, Process Improvement, Customer Service, Business Development, Lead Generation, Marketing Automation, Project Management |
| Competitors | Edelman, BCW Global, Weber Shandwick, Meltwater, Cision, PR Newswire, Talkwalker, Highwire, Zignal Labs, Hattaway Communications +32 more (view full list) |
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Danial Naqvi is the Vice President Operations Support of Vertical Edge.
53 people are employed at Vertical Edge.
Vertical Edge is based in Karachi, Sindh.
Top Vertical Edge Employees
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Fazeel Naqvi
Senior Sales Manager at Vertical Edge
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