VERSA AI Information

Candor AI delivers custom conversational AI as a service for enterprise care and CX. We design, build, integrate, and manage AI bots across voice, chat, SMS, WhatsApp and every other channel you support, in every language you serve. We cover your whole portfolio, especially the difficult queues: inbound and outbound sales, tech support, retention, collections, billing and more. We know you, we were you. Candor is founded and led by the leadership of an international BPO and CX leaders from the world's best brands. We fielded billions of these calls before we automated them. How we work: - A risk free POC, live in 4 to 6 weeks - Up to 30% resolution from day one, before a single account action API is integrated - Up to 90% resolution as we execute the full roadmap - Built and maintained inside your own environment, SOC 2 and ISO/IEC 27001:2022 certified - Every transfer reaches your human agents with full context, so nobody repeats themselves How you pay: only for resolutions, billed on your definition of resolution. No platform fee, no implementation fee and no minimum. Escalations never reach your invoice. We're live across entire client portfolios, inbound and outbound. For our spotlight client (the World's Largest Online D2C Wireless Carrier), that means saving $17M+ per year at 94.8% customer satisfaction. We've been you. Now let us help you. Talk to an Operator: https://candorcx.ai