Veronika Villalba's Location
Dublin, IE
Veronika Villalba's Work
- Senior Player Support Partner Manager | Americas @ Riot Games
- BPO Partner Manager @ Coinbase
- Workforce Management Program Manager @ Stripe
- WFM Staffing Optimization Specialist, PSO @ Facebook
- Program Manager EMEA and APAC, PSO @ Facebook
- Vendor Manager EMEA @ Twitter
- Senior Customer Service Manager @ Ryanair - Europe's Favourite Airline
- Operations Vendor Manager @ CarTrawler
- Contact Centre Operations Specialist @ CarTrawler
- Reservations and Revenue Retention Executive @ CarTrawler
Veronika Villalba's Education
- Dublin Business School
NFQ level 9 Certification (Strategic Contact Centre Management)
2015 - 2016 - Brno International Business School
double degree, BA (Hons) and Bc. (Business Administration and Management, General)
2008 - 2014 - Masaryk University Brno
Public Administration
2005 - 2007
- Classical and Spanish Grammar School, Brno, Czech Republic
leaving certificate
2001 - 2005
Veronika Villalba's Skills
- Leadership
- Customer Experience
- Quality Management
- ILM
- Sales Process
- Salesforce.com
- Partner Management
- B2b
- Business Relationship Management
- Genesys
Veronika Villalba's Summary
Veronika Villalba, based in Dublin, IE, is currently a Senior Player Support Partner Manager | Americas at Riot Games, bringing experience from previous roles at Coinbase, Stripe and Facebook. Veronika Villalba holds a 2015 - 2016 NFQ level 9 Certification in Strategic Contact Centre Management @ Dublin Business School. With a robust skill set that includes Leadership, Customer Experience, Quality Management, ILM, Sales Process and more, Veronika Villalba contributes valuable insights to the industry. Veronika Villalba has 2 emails on RocketReach.
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