Veronica Terry Email & Phone Number
Senior Manager, Technical Account Management @ Relativity
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Veronica Terry Location
- Blue Springs, MO, US
Veronica Terry Work
- Senior Manager, Technical Account Management @ (April 2026 - Present)
- Manager, Technical Account Management @ (September 2023 - April 2026)
- Director and Services Success Partner @ (April 2022 - July 2023)
- Lead Support Services Owner ✦ Key Account Management Spanning 24 Hospitals Nationwide @ (April 2021 - April 2022)
- Regional Manager, Support Services ✦ Innovated a Retention-Boosting Reverse Satisfaction Initiative @ (October 2017 - April 2021)
- Integration Architect Regional Manager, Support Services ✦ Expedited Domain Functionality @ (October 2015 - October 2017)
- Integration Architect, Support Services ✦ Conserved 10 Seconds per Health Record Transaction @ (October 2012 - October 2015)
- Team Lead and Solution Architect, Upgrade Center ✦ Correcting Code Defects Via Timely Upgrades @ (August 2010 - October 2012)
- Delivery Consultant, Upgrade Center ✦ Ensuring Quality via Solutions Testing @ (April 2007 - August 2010)
- Solution Delivery Consultant ✦ Maximizing Client Success through Solution Integration @ (March 2006 - April 2007)
Veronica Terry Education
- Kansas State University
Bachelor's degree (Marketing)
2002-2005
Veronica Terry Skills
- Analytical Skills
- Business Analysis
- Business Process
- Business Process Improvement
- Change Management
- Client Relations
- Client Relationships Strengthening
- Client-focused
- Communication
- Contractual Agreements
- Critical Incident Response
- Cross-functional Collaborations
- Customer Retention
- Customer Satisfaction
- Customer Success
- Customer Support
- Domain Management
- Gap Analysis
- Healthcare Information Technology (HIT)
- IT Strategy
- Incident Response
- Information Technology
- Integration Architecture
- Interpersonal Communication
- KPI Implementation
- KPI Reports
- Key Client Relationships
- Key Performance Indicators
- Leadership
- Lean Process Improvement
- Net Promoter Score
- Office 365
- Operational Excellence
- Organization Skills
- Patient Safety
- Performance Management
- Presentation Skills
- Process Improvement
- Product Training
- Project Management
- Relationship Development
- Staff Development
- Stakeholder Engagement
- Strategic Planning
- Strategy
- Success Driven
- Team Leadership
- Technical Learning
- Technical Product Training
- Technical Project Leadership
Veronica Terry Summary
- Veronica Terry, based in Blue Springs, MO, US, is currently a Senior Manager, Technical Account Management at Relativity. Veronica Terry brings experience from previous roles at Relativity and Cerner Corporation. Veronica Terry holds a 2002 - 2005 Bachelor's degree in Marketing @ Kansas State University. With a robust skill set that includes Analytical Skills, Business Analysis, Business Process, Business Process Improvement, Change Management and more. Veronica Terry has 4 emails and 6 mobile phone numbers on RocketReach.
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