Veronica Douglas Email & Phone Number
(IT Executive Tech) @ Federal Reserve Bank of Kansas City
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Veronica Douglas Location
- Kansas City, MO, US
Veronica Douglas Work
- (IT Executive Tech) @ (January 2015 - Present)
- Service Desk Administrator @ (October 2013 - December 2014)
- Servic Desk admint @ (January 2013 - January 2014)
- Service Desk Lead and Shift Supervisor @ (December 2010 - April 2013)
- Help Desk and Network Analyst @ Natek (September 2009 - December 2010)
- Desktop and Helpdesk Support @ (May 2009 - August 2009)
- Desktop and Helpdesk Technician @ GTI Federal (October 2008 - April 2009)
- Desktop and Helpdesk Technician @ Lockheed Martin/ The Newberry Group (November 2007 - August 2008)
- Helpdesk Technician @ Ku Medical Center (January 2007 - November 2007)
- Helpdesk Administrator Desktop Support III @ (August 2004 - January 2007)
- Desktop and Helpdesk Analyst @ Tri COM (May 2003 - August 2004)
- Senior Helpdesk Analyst and Desktop Technician @ Northrop Grumman/Compaq for USPS US Postal Call Center (February 2000 - May 2003)
Veronica Douglas Education
- National American University
Bachelors of Applied Science (MIS)
1998-2003 - National American University
Associate of Applied Science (MIS)
1998-2003 - National American University
Diploma (MIS)
1998-1999
Veronica Douglas Skills
- AI Productivity
- Access
- Active Directory
- Artificial Intelligence for Business
- BMC Remedy
- Blackberry
- Call Center
- Citrix
- Computer Hardware
- Customer Relations
- Customer Service
- Deployment
- Desktop Support
- Disaster Recovery
- Documentation
- HP
- Hardware
- Help Desk Support
- IT Service Management
- ITIL
- ITLv3
- Incident Management
- Itil v3
- Laptops
- Lotus Notes
- Microsoft Exchange
- Microsoft Office
- Networking
- Operating Systems
- Printers
- Problem Solving
- Productivity Improvement
- Remedy
- SLA
- Security
- Security Plus Comptia 11/2008
- Servers
- Service Desk
- SharePoint
- Software Documentation
- Software Installation
- System Administration
- Testing
- Troubleshooting
- VMware
- VPN
- Windows
- Windows Server
- Windows XP
- XP
- trainer
Veronica Douglas Summary
- Veronica Douglas, based in Kansas City, MO, US, is currently a (IT Executive Tech) at Federal Reserve Bank of Kansas City. Veronica Douglas brings experience from previous roles at Epiq Systems, Smartronix and Natek. Veronica Douglas holds a 1998 - 2003 Bachelors of Applied Science in MIS @ National American University. With a robust skill set that includes AI Productivity, Access, Active Directory, Artificial Intelligence for Business, BMC Remedy and more. Veronica Douglas has 2 emails and 1 mobile phone numbers on RocketReach.
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Top Federal Reserve Bank of Kansas City Employees
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