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Veronica Brewer Location
Plano, TX, US
Veronica Brewer Work
2020 -now Client Relations Supervisor @
2020 -2025 Supervisor @
2019 -2025 Human Resource Engagement Manager @
2014 -2019 Team Manager @ ADT FSC
2018 -2018 Intern @ Dallas County Criminal Courts
2000 -2014 Call Center Supervisor @ Convergys
2001 -2008 Supervisor @ Barnes Jewish Hospital
Veronica Brewer Education
Park University
Bachelor of Applied Science (B.A.Sc.) (Criminal Justice/Law Enforcement Administration)
2013-2018
Al Med Academy
Medical Assistant Certificate (Medical/Clinical Assistant)
1983-1984
Veronica Brewer Skills
Leadership
Customer Experience
Hiring
Telephone Skills
Team Building
Soft Skills
IEX
Avaya
Customer Satisfaction
Troubleshooting
Performance Appraisal
Team Leadership
Team Management
Workforce Management
Call Quality
IVR
ACD
Contact Centers
Time Management
Interviews
Employee Training
Contact Center Operations
Avaya Technologies
Technical Support
Call Center Development
Outsourcing
Call Centers
IEX Total View
Recruiting
CRM
Performance Management
Call Center Administration
Cross Functional Team Leadership
Training
Customer Service
Management
Coaching
Veronica Brewer Summary
Veronica Brewer, based in Plano, TX, US, is currently a Client Relations Supervisor at Minol USA. Veronica Brewer brings experience from previous roles at Inktel Contact Center Solutions, Genpact, ADT FSC and Dallas County Criminal Courts. Veronica Brewer holds a 2013 - 2018 Bachelor of Applied Science (B.A.Sc.) in Criminal Justice/Law Enforcement Administration @ Park University. With a robust skill set that includes Leadership, Customer Experience, Hiring, Telephone Skills, Team Building and more. Veronica Brewer has 1 emails and 1 mobile phone numbers on RocketReach.
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