Veronica Armstrong Email & Phone Number
Founder and CEO @ Anchor Growth Solutions
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Veronica Armstrong Location
- Scottsdale, AZ, US
Veronica Armstrong Work
- Founder and CEO @ (August 2017 - Present)
- Operations Consultant and CX Solutions Guru @ (June 2024 - Present)
- Operations Consultant and Fractional COO @ Lapé Farms (July 2022 - September 2025)
- Vice President - Contact Center Strategy and Operations @ (January 2021 - July 2022)
- Director - Central Reservations Contact Center Operations @ (December 2014 - January 2021)
- Vice President Contact Center Operations @ (May 2013 - October 2014)
- Inside Sales - National Director of Customer Acquistion @ (January 2010 - January 2013)
- Customer Service - Line Manager @ (January 2006 - January 2010)
- Business Operations - Owner and Chief Operations Officer @ Scentual Fragrance (January 2004 - January 2006)
- Vice President Contact Center Operations @ (January 1997 - January 2005)
Veronica Armstrong Education
- W. P. Carey School of Business – Arizona State University
Executive Master of Business Administration (M.B.A.) (Business)
- Binghamton University
Bachelor of Arts (B.A.) (Economics)
Veronica Armstrong Skills
- Entrepreneurship
- Contact Center Technology
- Contact Center Optimization
- Contact Center Consulting
- Disruptive Technologies
- Sourcing
- Customer Experience
- Customer Success
- Customer Relationship Management (CRM)
- Stakeholder Engagement
- Risk Management
- Cost Reduction
- Cost Management
- Operational Excellence
- Market Analysis
- Business Growth Strategies
- Business
- Executive Management
- Consulting
- P&L Management
- Presentation Skills
- People Development
- Interpersonal Skills
- People Management
- Mentoring
- Relationship Building
- Organizational Development
- Business Process Improvement
- Customer Satisfaction
- Contact Center Management
- Strategic Thinking
- Strategic Leadership
- Contact Center Operations
- Critical Thinking
- Executive Leadership
- Customer Service
- Operations Processes
- Cross-functional Team Leadership
- Team Leadership
- Virtual Facilitation
- Executive Coaching
- Public Speaking
- Personal Development
- Strategy
- Project Management
- Communication
- Training
- Gallup Strengths
- Strengths Development
- Call Centers
- Management
- Leadership
- Operations Management
- Change Management
- Leadership Development
- Coaching
- Process Improvement
- Team Building
- Strategic Planning
- BPO
- SharePoint
- Adobe Acrobat
- Collaborating
- Sales
- Lotus Notes
- Cognos
- Inside Sales
- Business Development
- Vendor Management
- Sales Management
- Avaya Cms
- Talent Management
- ACD
- Budgeting
- Predictive Dialer
- Marketing
- Work Force Management Wfm
- Strategic Development
- Email Marketing
- Budgets
- Business Strategy
- SaaS
- Customer Engagement
- Market Segmentation
- Problem Solving
- Contact Center Strategy
- DMAIC
- Recruiting
- Live Ops
- Siebel
- Performance Management
- Work Force Management
Veronica Armstrong Summary
- Veronica Armstrong, based in Scottsdale, AZ, US, is currently a Founder and CEO at Anchor Growth Solutions. Veronica Armstrong brings experience from previous roles at Cloud Tech Gurus, Lapé Farms, Aspen Dental Management, Inc. (ADMI) and Aramark. Veronica Armstrong holds a Executive Master of Business Administration (M.B.A.) in Business @ W. P. Carey School of Business – Arizona State University. With a robust skill set that includes Entrepreneurship, Contact Center Technology, Contact Center Optimization, Contact Center Consulting, Disruptive Technologies and more. Veronica Armstrong has 4 emails and 2 mobile phone numbers on RocketReach.
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