2012 -2012 Project Manager, Lean Complaint Reduction Program of Work @
2011 -2012 Complaints Change and Improvement Manager @
2010 -2011 Customer Complaints Manager @
2009 -2010 Case Manager @
now Paralegal @
Verity Halliday Education
BPP Law School
Legal Practice Course (Legal Professions and Studies)
Leeds Metropolitan University
Bachelor of Law with IT (Law)
Verity Halliday Skills
Lean Thinking
Complaint Management
Business Process Improvement
Business Impact Analysis
Project Planning
Project Management
People Skills
People Development
Change Management
Long Term Business Planning
Stakeholder Management
Stakeholder Workshops
Workshop Facilitation
Problem Solving
Business Strategy
Performance Management
Process Improvement
Team Leadership
Analysis
Business Transformation
Employee Engagement
Banking
Business Analysis
Risk Management
Relationship Management
Retail Banking
Management
Incident Management
Issue Management
Problem Management
Business Relationship Management
Cards
Public Speaking
Payments
Support
Product Support
Continuous Improvement
Verity Halliday Summary
Verity Halliday, based in Melbourne, VIC, AU, is currently a Senior Business Analyst at ANZ. Verity Halliday brings experience from previous roles at IAG and ANZ. Verity Halliday holds a Legal Practice Course in Legal Professions and Studies @ BPP Law School. With a robust skill set that includes Lean Thinking, Complaint Management, Business Process Improvement, Business Impact Analysis, Project Planning and more. Verity Halliday has 3 emails on RocketReach.
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