TeamSupport helps B2B companies turn customer interactions into account-level revenue intelligence.
Your CRM owns the handshake, TeamSupport owns the marriage. Our platform unifies onboarding, support, and success functions, transforming tickets, conversations, and sentiment into clear signals that drive retention and expansion.
We help teams:
• Close tickets faster & reduce volume
• Align cross-functional action
• Spot risk to ARR early
• Improve your products
• Surface growth opportunity
• Prove post-sale impact on revenue
It’s not just about resolving tickets or checking the box on renewal & upsell activities.
It’s about interpreting & predicting customer movements in between.
Offering a web-based software solution providing a unique blend of multi--channel support and online community technology to engage stakeholders across your entire ecosystem. On-premise and hosted models supported. Used by internationally recognized brands. Patented Reputation Engine to measure and motivate participation from desired internal and/or external stakeholders. Move your customer care to the next level and expand as appropriate from there. Only pay for what you use and change user counts monthly as needed to support business fluctuations.
Novo Solutions provides a highly flexible, easy to use, web and mobile operations management software for municipalities and counties. Our NovoGov software can be used for Asset Management, Work Order Management, Citizen Request/Complaint Management, Code Enforcement and Permitting in the following departments:
-Streets/Roads/Highways
-Stormwater
-Signs
-Bridges
-Water (Treatment Plant and Distribution)
-Wastewater (Collection & Treatment Plant)
-Fleet
-Facilities
-Solid Waste/Sanitation
-Parks & Rec
-Community Development