Verco Oy Information

Verco is a Finnish consulting company specialising in optimising business and customer services.  We know how to improve the customer experience and service efficiency as we have extensive knowledge of a variety of organisations and systems. As a result, our customers achieve a clear competitive advantage in delivering smooth, consumer-like services. Our customers are IT Service Providers and internal Service Units like HR, IT, Legal, Financial, Marketing etc. *Verco Competence We have competence on the best service management and related technologies on the market: ServiceNow, Efecte, Novell, NetIQ, Microsoft, web-development, user interface design and integrations. *Verco Services Fitting In the beginning, we work in conjunction with the customer to process the customers’ business model and design an efficient service process.  This is followed by recommending the most appropriate tools to support the process and customising the tools to fit the unique needs of each individual customer. This approach provides a good start to any service system lifecycle. Connecting We enable transparency of outsourced services and connect each party’s service processes into a unified, manageable service chain. Improving Our flexible service model enables our customers to develop optimal tools that are continuously adding value throughout the system lifecycle.