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Venice Cayanan Location
Manila, Philippines
Venice Cayanan Work
2025 -now Service Delivery Manager @
2024 -2025 Service Delivery Support Engineer @
2022 -2024 Terminations Engineer @
2021 -2022 Provisioning Order Manager @
2021 -2021 Scheduling Engineer @
2020 -2021 Customer Support Executive @
2019 -2020 Purchasing Assistant @
2017 -2017 PC Technical Department Intern @
Venice Cayanan Education
Technological University of the Philippines
Bachelor of Technology - BTech (Electronics and Communication)
2015-2019
Venice Cayanan Skills
Project Management Software
Technical Support
Mikrotik
Network Engineering
Networking
Technical Engineering
Telecommunications Engineering
Service-Level Agreements (SLA)
IT Service Delivery
Project Coordination
Fibre to the X
Jira Service Desk
Customer Relationship Management (CRM)
Project Management
Network Troubleshooting
Microsoft Office
Customer Experience Management
Service Delivery
Scheduling
Problem Solving
Customer Support
Teamwork
Skilled Multi-tasker
Project Implementation
Attention to Detail
Incident Management
Salesforce.com
Microsoft Applications
Project Delivery
Information Technology
Network Administration
Database Administration
Analytical Skills
Procurement
Computer Hardware Troubleshooting
Operating Systems
Software Installation
Computer Hardware Installation
Venice Cayanan Summary
Venice Cayanan, based in Metro Manila, Philippines, is currently a Service Delivery Manager at IP River Limited. Venice Cayanan brings experience from previous roles at IP River Limited and TPG Telecom. Venice Cayanan holds a 2015 - 2019 Bachelor of Technology - BTech in Electronics and Communication @ Technological University of the Philippines. With a robust skill set that includes Project Management Software, Technical Support, Mikrotik, Network Engineering, Networking and more. Venice Cayanan has 2 emails on RocketReach.
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