Bootstrap is a free and open-source front-end framework for designing websites and web applications. It contains HTML and CSS-based design templates for typography, forms, buttons, navigation and other interface components, as well as optional JavaScript extensions.
Hypertext Markup Language (HTML) is the standard markup language for documents designed to be displayed in a web browser. It can be assisted by technologies such as Cascading Style Sheets (CSS) and scripting languages such as JavaScript.
jQuery is a cross-platform JavaScript library designed to simplify the client-side scripting of HTML. It is free, open-source software using the permissive MIT License. Web analysis indicates that it is the most widely deployed JavaScript library by a large margin.
AT&T is a US-based telecoms company, and the second largest provider of mobile services and the largest provider of fixed telephone services in the US.
Avaya is a multinational technology company that specializes in cloud communications and workstream collaboration solutions that define the future of work and the customer experience.
Avaya Call Management System (CMS) is a software product for businesses and organizations that receive a large volume of telephone calls processed through the Automatic Call Distribution (ACD) feature of the Avaya Aura Communication Manager CMS system. Avaya CMS delivers real-time monitoring and historical reporting for Avaya Call Center Elite and includes custom reporting, task scheduling, exception notification, threshold warning, administration and configuration, and long term ACD data storage.
Avaya Gateways are the cabinets that hold Avaya cards to allow for traditional dial tone (POTs, DID trunks, T1, BRI, etc) and traditional endpoints like analog extensions and digital extension.
Avaya INTUITY Multimedia Messaging System provides a universal messaging platform for voice messaging, fax, and e-mail access. Message access is accomplished through both a telephone user interface and a visual desktop computer interface. Text-to-speech capabilities further allow the user to access messages anytime, anywhere.
Avaya Unified Messaging provides full integration of voice and data with optimized processes. It includes inputs and outputs (e-mail, fax, voice, SMS) in a mailbox and allows users to link with existing information (databases, archiving systems).
YouTube is a video sharing service where users can watch, like, share, comment and upload their own videos. The video service can be accessed on PCs, laptops, tablets and via mobile phones.
Microsoft Project helps users plan projects and collaborate from virtually anywhere with the right tools for project managers, project teams, and decision makers.
Microsoft SharePoint is a web-based collaborative platform which is primarily used for storing and sharing documents, and communicating information across organization.
Avaya Contact Center is a cloud-based contact center solution that can be used to efficiently serve customers whether they contact by phone, e-mail, web chat, or text messaging using a single-agent desktop.
Avaya Contact Center Suite is all-in-one omnichannel contact center solution that can be used to efficiently serve customers whether they contact through diffrent modes using a single-agent desktop interface.
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IBM Cloud is a cloud platform that offers the most open and secure public cloud for business with a next-generation hybrid cloud platform, advanced data and AI capabilities, and deep enterprise expertise across 20 industries.
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