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Vanja Lukić Location
Croatia
Vanja Lukić Work
Business Process Expert @ (April 2019 - Present)
Senior Competence Specialist @ (May 2016 - April 2019)
Head of Customer Support @ Amis Telekom d.o.o. (September 2014 - May 2016)
Shift manager in the department of customer support @ Amis Telekom d.o.o. (April 2011 - September 2014)
Call centar agent in the department of customer support @ Amis Telekom d.o.o. (July 2007 - April 2011)
Vanja Lukić Education
I technical school Tesla
high school (maintenance of computer systems)
2003-2007
Vanja Lukić Skills
Telecommunications
Call Centers
Team Management
Team Leadership
Customer Service
Customer Satisfaction
Contract Negotiation
Web Hosting
Microsoft Office
Wireless
Product Management
Vanja Lukić Summary
Vanja Lukić, based in Croatia, is currently a Business Process Expert at END2END. Vanja Lukić brings experience from previous roles at Optima Telekom d.d. and Amis Telekom d.o.o.. Vanja Lukić holds a 2003 - 2007 high school in maintenance of computer systems @ I technical school Tesla. With a robust skill set that includes Telecommunications, Call Centers, Team Management, Team Leadership, Customer Service and more. Vanja Lukić has 1 emails on RocketReach.
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