Post-Graduate (Business Administration and Management, General)
2017 - 2017
Instituto Superior de Ciências do Trabalho e da Empresa
Mini-MBA de Gestão
2012 - 2012
Nova School Of Business and Education
(Gestão de Projectos)
2012 - 2012
Universidade Técnica de Lisboa
Licenciatura (Política Social)
2000 - 2004
NHK
CAP (Formação de Formadores)
NHK
(Sistemas de Avaliação de Desempenho e Plano de Carreiras)
Nova Business Scholl
Ucall-Cenfor
(Liderança e Gestão de equipas)
Vania Delgado's Skills
Customer Service
Customer Relations
Call Center
Outsourcing
Outbound
Inbound
Operations Management
Performance Management
Call Centers
Customer Satisfaction
Vania Delgado's Summary
Vania Delgado, based in Luanda Province, Angola, is currently a Senior Partner at Leverage, bringing experience from previous roles at Ucall Angola and Qdata - Grupo Qmetrics. Vania Delgado holds a 2017 - 2017 Post-Graduate in Business Administration and Management, General @ Católica Lisbon School of Business and Economics. With a robust skill set that includes Customer Service, Customer Relations, Call Center, Outsourcing, Outbound and more, Vania Delgado contributes valuable insights to the industry. Vania Delgado has 4 emails and 3 mobile phone numbers on RocketReach.