Vanessa Serrano-Bernal Email & Phone Number
Vice President, Global Renewals @ Optro
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Vanessa Serrano-Bernal Location
- Los Angeles, CA, US
Vanessa Serrano-Bernal Work
- Vice President, Global Renewals @ (March 2026 - Present)
- Senior Director of Global Renewals and Expansion @ (August 2023 - March 2026)
- Director, Renewals and Expansion @ (September 2019 - August 2023)
- Director, Customer Success @ (May 2017 - September 2019)
- Sr. Manager, Customer Success and Renewals @ (February 2016 - April 2017)
- CSR Program Manager @ (November 2015 - April 2017)
- Sr. Customer Success Manager @ (October 2014 - January 2016)
- Sales and Account Manager @ (January 2014 - September 2014)
- Customer Service Manager @ (August 2011 - December 2013)
- Mentor @ Butte County Office of Education (April 2009 - July 2011)
- Administrative Assistant @ (August 2007 - July 2011)
Vanessa Serrano-Bernal Education
- University of Southern California
Doctor of Education - EdD (Organizational Leadership)
2026-2028 - University of Southern California
Master of Science (MS) (Organizational Psychology)
- San Jose State University
Bachelor of Arts (Psychology)
Vanessa Serrano-Bernal Skills
- Customer Service
- Management
- Leadership
- Sales
- Account Management
- Community Outreach
- Public Speaking
- Communication
- Project Planning
- Public Relations
- Customer Relationship Management (CRM)
- Team Leadership
- Event Planning
- Strategic Partnerships
- CRM
- Salesforce.com
- Research
- Team Building
- Microsoft Office
- PowerPoint
- Microsoft Excel
- Strategy
- Nonprofits
- Editing
- Software as a Service (SaaS)
- Analysis
- Time Management
- Outlook
- Customer Satisfaction
- Philanthropy
- Business Strategy
- Strategic Planning
- Spanish
- Microsoft Word
- Teamwork
- Consulting
- Problem Solving
- Microsoft PowerPoint
- Project Management
- Program Management
- Social Media
- Customer Relationship Management Crm
- Software as a Service Saas
- Customer Relationship Management
- Software as a Service
Vanessa Serrano-Bernal Summary
- Vanessa Serrano-Bernal, based in Los Angeles, CA, US, is currently a Vice President, Global Renewals at Optro. Vanessa Serrano-Bernal brings experience from previous roles at AuditBoard and Mavenlink. Vanessa Serrano-Bernal holds a 2026 - 2028 Doctor of Education - EdD in Organizational Leadership @ University of Southern California. With a robust skill set that includes Customer Service, Management, Leadership, Sales, Account Management and more. Vanessa Serrano-Bernal has 1 emails and 3 mobile phone numbers on RocketReach.
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