Vanessa O'Brien Email
Senior Associate Director @ CBI (Confederation of British Industry)
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Vanessa O'Brien Location
- Glasgow, GB
Vanessa O'Brien Work
- 2018 -now Senior Associate Director @
- 2018 -2018 Business Development Director @
- 2009 -2018 Head of Sales and Marketing @ Stellar
- 2004 -2008 Business Solutions Consultant @ RESPONSE
- 1997 -2004 Sales and Marketing Director @ RESPONSE
- 1995 -1997 New Business Development Manager @ Daily Record and Sunday Mail Limited (Trinity Mirror Group)
- 1993 -1995 Market Research Executive @ Scottish Hydro Electric Plc
- 1992 -1993 Research Associate @ Fraser Of Allander Institute
Vanessa O'Brien Education
- University of Strathclyde
1st Class Honours (Ecomonics)
1988-1992
Vanessa O'Brien Skills
- Contact Centers
- Customer Experience
- Call Center
- Outsourcing
- Telemarketing
- BPO
- Workforce Management
- Account Management
- Change Management
- Team Management
- Business Transformation
- Performance Management
- Customer Satisfaction
- Customer Retention
- Sales Management
- New Business Development
- Strategy
- Operations Management
- Telecommunications
- Business Process Improvement
- Management
- Inbound Marketing
- Call Centers
- Sales Process
- CRM
- Financial Services
- Service Delivery
- Sales
- Lead Generation
- Market Research
- Business Intelligence
- Business Development
- Marketing
- Outsourcing Management
- Vendor Management
- Team Leadership
- Stakeholder Management
- B2B
- Coaching
- Professional Services
- Business Analysis
- Training
- Negotiation
- Customer Acquisition
- Managed Services
- Offshoring
- Solution Selling
- Employee Engagement
- Relationship Management
- Proposition Development
- Microsoft Excel
- Project Management
- Customer Service
- Contact Management
- Services
- Provision
- Legal
- Public Sector
- Research
Vanessa O'Brien Summary
- Vanessa O'Brien, based in Glasgow, GB, is currently a Senior Associate Director at CBI (Confederation of British Industry). Vanessa O'Brien brings experience from previous roles at Parseq, Stellar and RESPONSE. Vanessa O'Brien holds a 1988 - 1992 1st Class Honours in Ecomonics @ University of Strathclyde. With a robust skill set that includes Contact Centers, Customer Experience, Call Center, Outsourcing, Telemarketing and more. Vanessa O'Brien has 1 emails on RocketReach.
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Top CBI (Confederation of British Industry) Employees
Russell Greenslade
CBI Director Wales
United Kingdom
Rain Newton-Smith
Chief Executive
Oxford, GB
Tom Bade
Vice President
Peoria, AZ, US
Carolyn Fairbairn
Director-General
London, GB
Lesley-Ann Nash
Non Executive Director
United Kingdom
Liz Banks
Campaigns and Communications Director
London, England, GB
Brian Knight
President,CEO
Manchester, VT, US
Beckie Hart
Regional Director - Yorkshire and the Humber
Kingston upon Hull, England, GB
Susannah Haan
Member Board of Trustees
London, GB
Ben Bailey
Chief Financial Officer
Hanover, NH, US
Flora Hamilton
Director, Financial Services
London, GB
Matthew Percival
Director, People and Skills
England, United Kingdom
Tracy Black
Chief Strategy Officer, Nations and Regions Ambassador
Edinburgh, Scotland, GB
Tania Kumar
Energy Transition Director
London, England, United Kingdom
Christopher Bennett
president
Ball Ground, GA, US
Leanne McKenna
Head of Marketing Operations
London, GB
Asha Musoni
Chief People Officer
London, GB
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