Vanessa O'Brien Email
Senior Associate Director @ CBI (Confederation of British Industry)
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Vanessa O'Brien Location
- Glasgow, GB
Vanessa O'Brien Work
- Senior Associate Director @ (October 2018 - Present)
- Business Development Director @ (April 2018 - September 2018)
- Head of Sales and Marketing @ Stellar (April 2009 - April 2018)
- Business Solutions Consultant @ RESPONSE (October 2004 - November 2008)
- Sales and Marketing Director @ RESPONSE (October 1997 - September 2004)
- New Business Development Manager @ Daily Record and Sunday Mail Limited (Trinity Mirror Group) (January 1995 - January 1997)
- Market Research Executive @ Scottish Hydro Electric Plc (January 1993 - January 1995)
- Research Associate @ Fraser Of Allander Institute (January 1992 - January 1993)
Vanessa O'Brien Education
- University of Strathclyde
1st Class Honours (Ecomonics)
1988-1992
Vanessa O'Brien Skills
- Contact Centers
- Customer Experience
- Call Center
- Outsourcing
- Telemarketing
- BPO
- Workforce Management
- Account Management
- Change Management
- Team Management
- Business Transformation
- Performance Management
- Customer Satisfaction
- Customer Retention
- Sales Management
- New Business Development
- Strategy
- Operations Management
- Telecommunications
- Business Process Improvement
- Management
- Inbound Marketing
- Call Centers
- Sales Process
- CRM
- Financial Services
- Service Delivery
- Sales
- Lead Generation
- Market Research
- Business Intelligence
- Business Development
- Marketing
- Outsourcing Management
- Vendor Management
- Team Leadership
- Stakeholder Management
- B2B
- Coaching
- Professional Services
- Business Analysis
- Training
- Negotiation
- Customer Acquisition
- Managed Services
- Offshoring
- Solution Selling
- Employee Engagement
- Relationship Management
- Proposition Development
- Microsoft Excel
- Project Management
- Customer Service
- Contact Management
- Services
- Provision
- Legal
- Public Sector
- Research
Vanessa O'Brien Summary
- Vanessa O'Brien, based in Glasgow, GB, is currently a Senior Associate Director at CBI (Confederation of British Industry). Vanessa O'Brien brings experience from previous roles at Parseq, Stellar and RESPONSE. Vanessa O'Brien holds a 1988 - 1992 1st Class Honours in Ecomonics @ University of Strathclyde. With a robust skill set that includes Contact Centers, Customer Experience, Call Center, Outsourcing, Telemarketing and more. Vanessa O'Brien has 1 emails on RocketReach.
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