Vanessa Jackson Email & Phone Number
Customer Service Director @ Western Health Advantage
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Vanessa Jackson Location
- Elk Grove, CA, US
Vanessa Jackson Work
- 2025 -now Customer Service Director @
- 2023 -2025 Customer Service Manager @
- 2020 -2026 Manager,Customer Service @ Centene
- 2015 -2020 Supervisor Member and Provider Services @ California Health and Wellness
- 2014 -2015 Operations Supervisor @
- 1996 -2014 Supervisor Customer Service @
Vanessa Jackson Education
- American College of Education
Bachelor of Science - BS (Health/Health Care Administration/Management)
2019-2021 - American College of Education
Healthcare administration (Healthcare Administration)
2019-2021
Vanessa Jackson Skills
- Customer Success
- Timelines
- Team Motivation
- Team Management
- Operations
- Customer Retention
- Customer Service Management
- Service-Level Agreements (SLA)
- Phone Etiquette
- Operational Planning
- Key Metrics
- High Performance Teams
- Affordable Care Act
- Customer Service
- Training
- Leadership
- Business Process Improvement
- IEX
- Process Improvement
- Insurance
Vanessa Jackson Summary
- Vanessa Jackson, based in Elk Grove, CA, US, is currently a Customer Service Director at Western Health Advantage. Vanessa Jackson brings experience from previous roles at Western Health Advantage, Centene, California Health and Wellness and BloodSource. Vanessa Jackson holds a 2019 - 2021 Bachelor of Science - BS in Health/Health Care Administration/Management @ American College of Education. With a robust skill set that includes Customer Success, Timelines, Team Motivation, Team Management, Operations and more. Vanessa Jackson has 2 emails and 1 mobile phone numbers on RocketReach.
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