Continuous Improvement Specialist @ (March 2021 - February 2022)
Solutions Specialist @ (June 2018 - March 2021)
Customer Service Officer @ (November 2017 - June 2018)
Commercial Underwriter and Assistant Underwriter @ (July 2012 - October 2017)
Data Operations Team Leader @ Reliance Petroleum (BP) (June 2009 - November 2011)
Customer Services Team Manager @ Reliance Petroleum (BP) (September 2006 - December 2010)
Vanessa Blake Education
Coombe Dean Comprehensive UK
Insurance
1984-1988
Vanessa Blake Skills
Agile Methodologies
Artificial Intelligence (AI)
Business Analysis
Business Process Improvement
Change Management
Cross-Functional Relationship Building
Customer Experience
Customer Service
ITIL
Insurance
Interpersonal Skills
Leadership
Microsoft 365
Microsoft Copilot
Microsoft Power Automate
Performance Management
Problem Solving
Process Improvement
Project Delivery
Requirements Gathering
Retail
Risk Management
Scrum
Service Delivery
Stakeholder Engagement
Stakeholder Management
Team Building
Team Leadership
Team Management
Teamwork
Time Management
Training
Training Delivery
User Stories
Vendor Management
Vanessa Blake Summary
Vanessa Blake, based in West Footscray, VIC, AU, is currently a Senior Insurance Operations Incidents and Control Specialist at Cbus Super Fund. Vanessa Blake brings experience from previous roles at Cbus Super Fund and MUFG Pension & Market Services. Vanessa Blake holds a 1984 - 1988 Insurance @ Coombe Dean Comprehensive UK. With a robust skill set that includes Agile Methodologies, Artificial Intelligence (AI), Business Analysis, Business Process Improvement, Change Management and more. Vanessa Blake has 3 emails on RocketReach.
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