Valentina . Email
Head of Contact Center and Customer Experience @ H10 Hotels
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Valentina . Location
- Barcelona, CT, ES
Valentina . Work
- Head of Contact Center and Customer Experience @ (April 2023 - Present)
- CX| Directora| Project Manager Contact Center| Estrategias Dep. Club de Vacaciones |Liderar equipos @ (October 2020 - December 2022)
- Supervisora atención al cliente @ (June 2020 - October 2020)
- Supervisor de proyectos @ (January 2020 - March 2020)
- Supervisora Atención al cliente SELLBYTEL- Gestión proyecto y liderar equipo @ (October 2017 - November 2019)
- AUDI-ESPAÑA Coordinadora de proyecto -Atención al cliente - Sector Automocion @ (October 2015 - October 2017)
- MANGO Customer Service- Operaciones atención cliente @ (February 2015 - October 2015)
- Sales Assistant @ (June 2013 - June 2014)
- Secretaria -Auxiliar administrativa- Marketing @ (February 2013 - April 2013)
- Dependiente de tienda- Sector Moda @ Intimissimi (October 2012 - January 2013)
- Dependienta @ (March 2011 - September 2012)
- Teleoperadora @ Capitol Product sl (April 2008 - September 2009)
Valentina . Education
- FORST Escuela de Negocios Turísticos
Curso Revenue
2024-2024 - INESEM Business School
Customer Experience Management y Customer Value
2023-2023
Valentina . Summary
- Valentina ., based in Barcelona, CT, ES, is currently a Head of Contact Center and Customer Experience at H10 Hotels. Valentina . brings experience from previous roles at Ona Hotels, Repara tu Deuda and Webhelp. Valentina . holds a 2024 - 2024 Curso Revenue @ FORST Escuela de Negocios Turísticos.
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